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Administrator - Consumer Directed Services

Wellways Australia
  • Join a nationally recognised provider of mental health and disability services
  • Full time, ongoing position (option also exists for 2 x part time positions for suitable candidates), based in Mitcham or Frankston
  • SCHADS Level 2 Schedule B + superannuation + salary packaging + leave loading

About the program

Consumer Directed Services (CDS) refers to services which are led by and funded by individual consumers. This includes services such as the National Disability Insurance Scheme (NDIS) services, iCare, Insurances and brokers. These services provide support, care and access to services and technology for Australians with disabilities as well as their families and carers.

About the Role

As the CDS Administrator, you will undertake administrative duties related to all CDS business within your region to ensure participants are supported to live a fulfilling and meaningful life in the community.

This position will support CDS staff across Wellways teams and may include work with Wellways CDS external stakeholders, other disability service providers, families and health professionals within the circle of participants.

Key responsibilities include but are not limited to:

  • Supporting CDS Coordinators to monitor program performance, contracts, targets and budgets and all administrative functions for the region
  • Responding to initial enquiries about Wellways supports and services
  • Signing service agreements & schedules of supports with participants and uploading
  • Setting up electronic files and Service Bookings as per Service Agreements
  • Monitoring NDIS plan usage
  • Supporting rostering and reporting
  • Setting up and maintain effective filing, resources and site systems
  • Assisting with regional fleet management

What do you need?

  • Relevant qualifications or commensurate administration experience
  • Right to work within Australia
  • Current valid driver's licence
  • Satisfactory police records check
  • Satisfactory Working with Children Check
  • NDIS Worker Orientation Module completion certificate
  • NDIS Worker Screening Check
  • Appropriate IT Skills

Benefits & Culture

Wellways supports an inclusive approach in both the workplace and community where everyone can imagine and achieve their goals to their fullest potential. This is your opportunity to join a nationally recognised organisation with over 2,000 staff members across 93 sites where you can gain access to ongoing support and opportunity for career development.

  • Join a supportive team
  • Salary packaging up to $15,899 per annum
  • Leave Loading
  • An Employee Assistance Program which aims to support and empower employees and their loved ones
  • Ongoing support and supervision

For a full list of our staff benefits, visit https://www.wellways.org/careers-wellways.

For a confidential discussion about the role, please contact Karen Johnston, Regional Manager South East Melbourne on 03 5986 0808

Please note: Only shortlisted candidates will be contacted for interview. We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. ​

The health and safety of Wellways participants and employees is our highest priority and a significant number of roles within Wellways are covered by government Health Orders or Directives that require mandatory COVID vaccinations. Where a government Order or Directive applies, successful applicants will be required to provide evidence of COVID-19 vaccination or approved exemption prior to commencement.

How to apply

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