- Sydney • Campbelltown
- Job posted on: 15th Oct 2021
- Applications close:
The Contact Centre Carer Support Worker is a newly created role responsible for undertaking intake, assessment and planning services for Carers accessing support provided by the Carer Gateway across South West Sydney and Nepean Blue Mountains. The objective of the role is work with Carers primarily over the phone to access information, support and referrals relevant to their caring role.
Carer Gateway Services consist of 6 unique service types:
Reporting to the Team Leader working under limited direction, this role will involve:
You're a passionate, empathetic and caring individual who is looking to make an invaluable positive impact on the lives of others. You relish a challenge and new experience. You're calm, collected and resilient in the face of adversity and are looking to carry these qualities with you to the front line to start helping those in need. You are an independent, proactive thinker and worker but are also able to follow direction/s given by your managers and can work within a tight-knit team.
The health and safety of Wellways participants and employees is our highest priority and a significant number of roles within Wellways are covered by government Health Orders or Directives that require mandatory COVID vaccinations. Where a government Order or Directive applies, successful applicants will be required to provide evidence of COVID-19 vaccination or approved exemption prior to commencement.
Please Note: Only shortlisted candidates will be contacted for interview. Late applications will not be accepted. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.
"Aboriginal and Torres Strait Islander people with a lived experience are encouraged to apply"