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Project Officer - Vietnamese Speaking

Wellways Australia

About the program

Wellways Australia is the Carer Gateway service provider in South West Sydney, Nepean Blue Mountains and Queensland. Carer Gateway service providers provide carers with practical information, advice and support to access services that help them to sustain in their caring role. Carers are people who provide a caring role to someone in their life who has a disability, mental health issue, chronic health condition, terminal illness or is frail aged. You can read more about the Carer Gateway at www.carergateway.gov.au.

About the role

The CALD (Culturally and Linguistically Diverse) Project within Carer Gateway Services has been created to support CALD carers in the NSW region to engage with Carer Gateway Services. The project aims to increase CALD engagement in the service area and ensure the services are accessible to CALD carers through community engagement and outreach.

The Project Officer will source, engage and facilitate referrals into the Carer Gateway service across Vietnamese, Arabic, Assyrian, Mandarin and Cantonese speaking communities. Community engagement activities will comprise 70% of the project officers capacity including information sessions, media engagement, advisory group and home visit facilitation and will require frequent travel.

Reporting to the CALD Project Lead and working under moderate direction, this role is responsible for:

  • Sourcing and engaging stakeholders and potential clients across the 5 CALD groups within community events, staff In-Services, service organisation In-Services, radio interviews, mental health literacy education presentations and 'Am I a Carer' information presentations.
  • Completing direct referrals during outreach for potential clients across the 5 CALD groups.
  • Chair advisory groups.
  • Conducting home visits and community outreach to members of the 5 CALD groups.
  • Provide community outreach across Bankstown, Fairfield and Liverpool Local Government Areas.
  • Utilise Vietnamese language skills to communicate with Vietnamese speaking clients and stakeholders.
  • Utilising an interpreter where necessary to communicate effectively with CALD clients.
  • Assist in review of translated surveys, marketing, presentation and translated Wellways resources to ensure cultural competency.

Benefits & Culture

Wellways supports an inclusive approach in both the workplace and community where everyone can imagine and achieve their goals to their fullest potential. This is your opportunity to join a nationally recognised organisation with over 2,000 staff members across 93 sites where you can gain access to ongoing support and opportunity for career development.

  • Join a brand new and supportive team
  • Salary packaging up to $15,899 per annum
  • An Employee Assistance Program which aims to support and empower employees and their loved ones

For a full list of our staff benefits, visit https://www.wellways.org/careers-wellways.

Pre-employment requirements:

  • Evidence of working rights within Australia such as a passport or birth certificate
  • A current valid Driver's License
  • National Police Records Check (less than 12 months old)
  • Working with Children Check (Current or willing to obtain prior to employment)
  • NDIS Worker Orientation Module Certificate: click here
  • NDIS Worker Screening Check
  • Evidence of full COVID vaccination or valid medical exemption

For a confidential discussion about the role, please contact Mariam Ejje on 02 4623 0122.

Please note: We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. ​

The health and safety of Wellways participants and employees is our highest priority and all Wellways roles are covered by directives that require mandatory COVID vaccinations. Successful applicants will be required to provide evidence of COVID-19 vaccination or valid medical exemption prior to commencement.

How to apply

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