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Team Leader - Child Safety - Mackay

Wellways Australia
  • Exciting full time, ongoing position in our Child Safety program based in Mackay
  • Join a nationally recognised and growing provider of Child Safety and Mental Health Services
  • $74,500k annual salary + superannuation + salary packaging benefits + leave loading

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

If you'd like to know more about our reconciliation commitment, click here: Reconciliation | Wellways.

About this program:

Wellways, within the North Queensland, Mackay region, offers our young people in care the opportunity to obtain skills for life, independence and become engaged members of the community whilst in a supportive environment. We achieve these goals together by supporting and working with our youth, their families, and the community to help them imagine and achieve better lives.

About this role:

The Team Leader in our Child Safety program acts as a role model and mentor for trauma-informed care and provides direct management and supervision of a dedicated team of Support Workers - Child Safety. In addition to these leadership and supervisory responsibilities, the Child Safety Team Leader provides case management and coordination for a small caseload of young people ensuring all services delivered are in accordance with their care plan and within budget.

About you:

You will be motivated with a genuine interest in working with young people in need. You will have highly developed trauma informed skills with experience in program delivery utilising effective systems and processes.

Your ability to support and manage the work of a multidisciplinary team, along with excellent interpersonal skills and collaborative working style is essential in this role.

What you need:

  • Minimum Certificate 4 in a recognised area or must be working towards or have a completed recognised qualification.
    Follow this link for list of recognised qualifications: click here.
  • Drivers Licence and your own vehicle
  • Police clearance - less than 12 months old
  • Blue Card (Current - no card no start policy applies)
  • NDIS Workers Screening Check/Yellow Card (Current - no card no start policy applies)
  • NDIS Worker Orientation Module Certificate: click here.
  • Completed Hope and Healing Framework Foundation Training - this will be supplied by Wellways if needed
  • Evidence of full COVID vaccination including booster or valid medical exemption


  • Experience working with youth/trauma/complex needs
  • Demonstrated Team Leadership skills
  • Excellent administration skills
  • Mental Health experience

Benefits & Culture

Wellways supports an inclusive approach in both the workplace and community where everyone can imagine and achieve their goals to their fullest potential. This is your opportunity to join a nationally recognised organisation with over 2,000 staff members across 93 sites where you can gain access to ongoing support and opportunity for career development.

  • Salary packaging up to $15,899 per annum
  • 17.5% leave loading
  • An Employee Assistance Program which aims to support and empower employees and their loved ones
  • Ongoing support and supervision
  • For a full list of our staff benefits, visit https://www.wellways.org/careers-wellways

For a confidential discussion about the role, please contact:

Jade Doyle | 07 4863 4108

Please Note:
Interviews will take place as relevant candidates present prior to the closing date of this campaign.

The health and safety of Wellways participants and employees is our highest priority and all Wellways roles require mandatory COVID vaccinations. Successful applicants will be required to provide evidence of COVID-19 vaccination or valid medical exemption prior to commencement.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

How to apply

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