• Exciting full-time position in our Consumer Directed Services program based in Pymble or Campbelltown
• Opportunity to oversee a team of support workers and provide quality service to our participants
• $37.54 per hour (SCHADS Schedule B, Level 4.1) + 10% Super + 17.5% Leave loading + Salary Sacrificing benefits up to $15,899

About Consumer Directed Services
Consumer Directed Services (CDS) refers to services which are led by and funded by individual consumers. This includes services such as the National Disability Insurance Scheme (NDIS) services, Lifetime Care, and Community Care. The services provide support, care and access to services and technology for Australians with disabilities as well as their families and carers.

About the Role

We are seeking an experienced Team Leader to join our supportive team here at Wellways Australia. In this role as Team Leader, you will be responsible for overseeing the day-to-day operations of the CDS Program across the Sydney and Southwest Sydney region. Reporting to the Program Coordinator, you will provide operational leadership to the team, always acting as a positive role model to ensure participants are supported to live a fulfilling and meaningful life in the community. You will also work with various external stakeholders including the NDIA, other disability service providers, families, and heath professionals within the circle of participants.

Key responsibilities of this role include, but are not limited to:

• Ensuring high quality outcomes are achieved for the service in line with client care plans and organisational requirements
• Planning and completing service agreements and schedules of supports with participants
• Supporting NDIS participant plan reviews
• Rostering CDS shifts
• Recruiting, onboarding, supporting, training and supervising CDS staff
• Leading practice support relating to complex work
• Monitoring intake and capacity
• Facilitating team meetings and practice discussions
• Motivating, supporting, and mentoring team members
• Monitor resources and make sure they are always sufficient
• Ensure all client paperwork is completed to a high standard and signed off
• Make client appointments and communicate appropriately
• Working collaboratively with the Clinical Care Consultant, APO representative and wider leadership and CDS teams
• Maintaining a high level of program quality and driver continuous improvement

What do you need?

• Minimum of Certificate 111 in Community Services or related and/or relevant experience
• Experience leading and mentoring staff who have worked with people with all disabilities and or mental health
• Strong interpersonal and communication skills
• Appropriate IT skills
• Satisfactory Police Records Check (not older than 12 months)
• NSW Working with Children Check
• Right to Work within Australia
• Current valid drivers license
• NDIS Worker Orientation Module - https://www.ndiscommission.gov.au/workers/training-course
• NDIS Worker Screening Check
• Full COVID-19 Booster vaccination Certificate or valid medical exemption

Benefits:

• Salary packaging benefits up to $15,899 per annum
• Ongoing access to support and development opportunities
• An Employee Assistance Program which aims to support and empower employees and their loved ones
• For a full list of our staff benefits, visit https://www.wellways.org/careers-wellways

For a confidential discussion about the role, please contact Shahn Stuart-Edwards on 02 9053 2431

Please note: Only shortlisted candidates will be contacted for an interview.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with lived experience of mental health and disability to apply.

The health and safety of Wellways participants and employees is our highest priority and all Wellways roles require mandatory COVID vaccinations. Successful applicants will be required to provide evidence of COVID-19 vaccination or valid medical exemption prior to commencement.