• Full time, permanent position
• Footscray location
• Join a diverse workforce and enjoy our inclusive workplace culture
• Contribute to a shared goal of health and social equity
• Generous Salary Packaging, including up to $15,900 living expenses and $2,650 towards meal entertainment!

about us

cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. We are committed to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural backgrounds, faiths and abilities.

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging.

Our aim is for everyone to thrive in their roles. That's why we're committed to enabling staff's full participation through promoting workplace flexibility and the provision of reasonable adjustments, as well as opportunities for attending staff-development to increase your skills and hone your practice

About the role

Victims Assistance Program (VAP) offers specialist responses to victims of violent crime including intake and brief intervention, case management, (brokered) counselling services, and community education. Practice is evidence and trauma-informed and client-focussed. The VAP operates an intake and brief response service via telephone where clients (referred primarily by the police and through an e-referral system) are responded to and triaged.

The VAP Specialist Team Support Intake and Brief Response reports to the VAP Program Facilitator and will work in close collaboration with the Specialist Team Support Community Engagement & Service Improvement. The Program Manager and both Specialist Team Supports work cohesively to provide strong and responsive leadership across all aspects and locations of the VAP program.

duties vary but will include:

• Line management and practice supervision of intake/brief response staff
• Intake/brief response business and information management processes; and data collection, analysis and reporting, supported by the Service Access and Information Officer
• Maintenance of an up-to-date intake/brief response practice manual (aligned with the overall VAP service model and policies)
• Ensuring the interface between intake and brief response, referrals to case management and external counselling referrals are streamlined and effective
• Co-designing and leading evaluation and review with the intake/brief response work area; embedding associated learning and change
• Providing secondary consultation and support to case managers on site as required
• Representing cohealth VAP in local partnerships/forums as required

Additional information can be found in the Position Description attached below.

What we're looking for:

• Minimum of 5 years' experience in a service delivery area relevant to VAP or one or more of its functions (i.e. Intake, counselling, therapeutic work, legal, case management), eligibility for registration with the appropriate professional body
• Experience in the provision of practice/clinical supervision to staff working with clients with complex needs or who have experienced trauma and/or who are victims of crime. Applications will be considered from applicants who do not have direct supervision experience but who have demonstrated leadership attributes and a commitment to professional development in this area
• Demonstrated functional leadership experience
• Experience in systems design, project development and working with complex service data bases
• Excellent interpersonal and communication skills
• Track record in effective partnership management using collaborative approaches
• Demonstrated commitment to evidence-based practice and continuous quality improvement

Application process

To submit your application please click the Apply Now button.

A position description is attached. 

You will be asked to upload your CV/ resume and answer the four questions provided.

Please note we require a cover letter addressing the key selection criteria to be considered for this role.

In line with our commitment to have a workforce that reflects the community we're serving, we strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, LGBTIQA+ and/or with disability.