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Victim Support Worker - Case Management / Intake

cohealth

Why choose us?

  • Join a diverse workforce and enjoy our inclusive workplace culture
  • Contribute to a shared goal of health and social equity
  • Generous salary packaging, including up to $15,900 living expenses and $2,650 towards meal entertainment!

cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. We are committed to providing inclusive and culturally safe health services that protect the human rights of all people of all gender identities, sexualities, ages, cultural backgrounds, faiths and abilities.

Our inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging.

Our aim is for everyone to thrive in their roles. That's why we're committed to enabling staff's full participation through promoting workplace flexibility and the provision of reasonable adjustments, as well as opportunities for attending staff development to increase your skills and hone your practice

About the role

Victims Assistance Program (VAP) offers specialist responses to victims of violent crime including intake and brief intervention, case management, (brokered) counselling services, and community education. Practice is evidence and trauma-informed and client-focussed. The VAP operates an intake and brief response service via telephone where clients (referred primarily by the police and through an e-referral system) are responded to and triaged.

Your daily duties will vary but will include:

  • Provide trauma-informed case management to victims of violent crime, particularly those of a serious and/or complex nature;
  • Provide case management (including outreach) to ‘related victims' of homicide;
  • Provide psycho-education to victims, police and the community;
  • Support victims of crime to effectively navigate the criminal justice system;
  • Work collaboratively with the police and other service delivery agencies;
  • Where needed, make intake and brief assessment calls;
  • Dependent upon need, this position may solely become part of the Intake and Brief Response team;
  • Co-locate at police stations to promote the service and collaboration.

Additional information can be found in the Position Description attached on the cohealth careers page.

What we're looking for:

  • Advanced skills in case management, reflective practice and care planning, particularly with people from diverse and marginalised communities;
  • An understanding of issues for people affected by violent crime, grief and traumatic bereavement;
  • Comprehensive understanding of the social and gendered context of family violence;
  • Skills in the provision of psychoeducation and support, detailed assessments and making appropriate referrals;
  • Experience in and/or understanding of working with the police and the criminal justice system;
  • Excellent interpersonal communication skills (verbal and written);
  • Highly developed work organisation skills with the capacity to prioritise competing demands.

Application process

Click on apply now to be directed to our careers page. You will be asked to upload your CV/resume and answer the four questions provided on Talent Propeller. Please note we require a cover letter addressing the key selection criteria to be considered for this role.

In line with our commitment to having a workforce that reflects the community we're serving, we strongly encourage applications from people that are Aboriginal and Torres Strait Islander, culturally diverse, LGBTIQA+ and/or with a disability.

To apply for this job click Apply Now & enter ref code: 5653799.

How to apply

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