In association with the Victorian State Government of Health and Human Services and the Commonwealth-State Disaster Recovery Funding Arrangements (DRFA), Windermere’s Recovery Support Service aims to assist members of the community who have been impacted by the recent storms in Victoria. Windermere’s Recovery Support Program will provide dedicated support to help affected families access the services and information they need to recover and start rebuilding their lives.

About the Role

Utilising your strong leadership and supervision experience, you will be responsible for mentoring and leading a team of 6 x Recovery Intake Workers and 2 x Recovery Support Workers. As well as leading the Recovery team, you will play a pivotal role in supporting the Team Leader by maintaining efficient and effective recovery support services for our consumers, with a core focus on: Program delivery and service improvement, ensuring the Recovery Program operates within existing legislative and funding compliance requirements, maintain, improve & strengthen stakeholder relationships and be a positive and encouraging advocate for change.

This is a full-time fixed term position until June 2022. Windermere also promotes a hybrid model of working from home and within our offices in Narre Warren or Pakenham.

About you

You will hold Tertiary qualifications in Social Work, Psychology or a similar level qualification. Furthermore you will have specialist knowledge and relevant experience in program leadership, comprehensive understanding in the impact of community disaster events and providing services within a trauma informed practice. Your exceptional leadership and people skills with a natural ability to listen, learn, influence and build effective relationships with your team will be key to your success.

Workplace culture - what staff are saying

Over 80% of our staff tell us that we have a happy workplace with a team dedicated to supporting our consumers and each other.

“Windermere’s values resonate with me and there is a strong sense of shared commitment to achieving our service gaols across the team. The management team are great to work with, collaborate and considered about the best way to respond to the needs of the team and consumers as they arrive.”

“I love Windermere as a company and I am so proud to say I work for Windermere, which is never something I have had in the past – I feel like Windermere makes a difference in so many people’s lives, including my own.”

Why Windermere?

Windermere fosters a culture of flexibility, support and wellbeing. We have a wide range of workplace benefits including:

• Flexible work hours and ways of working
• Rostered days off
• Above Award Personal Leave and 17.5% annual leave loading
• Gifted days off (between Christmas and New Year)
• Employee Referral Program
• Flexible Leave Scheme (50/52)
• Study leave and opportunities for professional development
• Generous salary packaging

Windermere honours the ongoing cultural and spiritual connections, heritage, customs and beliefs of Aboriginal people, and pays respects to Elders past and present.

A position description is attached.