about us

Windermere’s Victim Assistance Program (VAP) supports victims of crime in Southern Metropolitan Melbourne and Gippsland areas.

Our skilled Victim Support Workers provide client focussed case management services to assist individuals in the management and impact of crime, promote recovery and minimise secondary victimisation sometimes associated through involvement in the criminal justice systems.

About the opportunity:

Windermere offers a challenging and rewarding opportunity for a Victim Support Worker to join our VAP team. You will be responsible for intake assessment, referral and interim case management and advocacy.

Based in Narre Warren, this contracted opportunity offers 30.4 hours a week and is ideal for a Victim Support Worker who has a minimum of 2-3 years experience in a trauma related program or similar field.

Why Windermere?

Windermere fosters a culture of flexibility, support and wellbeing. We have a wide range of workplace benefits including:

• Flexible work hours and ways of working
• Rostered days off
• Above Award Personal Leave and 17.5% annual leave loading
• Gifted days off (between Christmas and New Year)
• Employee Referral Program
• Flexible Leave Scheme (50/52)
• Study leave and opportunities for professional development
• Generous salary packaging

To be successful for this role, you will have the following:

• Tertiary qualifications in Social Work, Social Welfare or relevant equivalent
• Demonstrated experience in case management, intake and assessment experience preferably in a trauma related program
• Case management intake and assessment experience
• Hold a current Victorian drivers licence

A complete position description is attached.

Workplace culture - what staff are saying

Over 80% of our staff tell us that we have a happy workplace with a team dedicated to supporting our consumers and each other.

“Windermere’s values resonate with me and there is a strong sense of shared commitment to achieving our service goals across the team. The management team are great to work with, collaborate and considered about the best way to respond to the needs of the team and consumers as they arrive.”

“I love Windermere as a company and I am so proud to say I work for Windermere, which is never something I have had in the past – I feel like Windermere makes a difference in so many people’s lives, including my own.”

to apply

Applicants who are highly motivated to make a difference to children and adults who have faced trauma and adversity and share our strong values to help strengthen our community are encouraged to apply.

If all the above said is you, then hit the Apply Now button NOW because we want you! Once you apply you will be able to view the detailed position description for this role.

Windermere honours the ongoing cultural and spiritual connections, heritage, customs and beliefs of Aboriginal people, and pays respects to Elders past and present.

Applicants must be fully vaccinated in order to apply for this role in line with COVID-19 Mandatory Vaccination (Workers) Directions.