Job Summary
- Applications close:
- Job posted on: 20th Jan 2022
- Regional NSW > Dubbo
The Western NSW PHN (WNSW PHN) is one of 31 Primary Health Networks across Australia. We are an independent, not-for-profit organisation funded by the Commonwealth Department of Health, established to support frontline health and wellbeing services. Our focus is to increase the efficiency and effectiveness of primary health care, ensuring people receive the right care in the right place at the right time.
WNSW PHN is an agile and high performing organisation that responds to the identified needs of the community, Commonwealth and State health policy, and the development needs of primary health care providers. We work closely with general practice, Aboriginal Medical Services and other health care providers, Local Health Districts, non-government organisations and the broader community to plan and fund programs that support local health services to meet the health needs of our communities.
Western NSW Primary Health Network (WNSW PHN) is currently seeking a motivated individual who has a passion for primary healthcare and community wellbeing to join our Primary Healthcare & Integration Team as Practice Support & Improvement Officer.
This is an exciting opportunity to work collaboratively with primary health care professionals and general practices within the Western NSW Primary Health Network (WNSW PHN) region to:
This role works closely with other teams in the WNSW PHN to support GPs, general practice teams and broader Primary Health Care services to improve and better coordinate care through:
Practice Support and Improvement Officers will implement tiered practice visit and support model based on best practice customer relations management principles. Engagement with practice GPs and clinical teams will be supported by an individual practice support plan developed in conjunction with the practice and informed by key local, regional and national priorities. Practice Support & Improvement Officers will also be expected to take on a specialist role in relation to a number of the core activities.
The PSIO will develop advanced skills and expertise in these nominated areas and they will act as a specialist resource consultant for the Practice Support & Improvement team and providers in the assigned areas. The PSIO will be responsible for providing training and mentoring to other team members on the specific area of expertise and focus.
Externally, Practice Support and Improvement Officers work closely with a broad range of primary health care professionals, general practice and Aboriginal Health Services (Aboriginal Community Controlled Health Organisations & Aboriginal Medical Services).
Internally, Practice Support and Improvement Officers work closely with other members of the Primary Healthcare and Integration Team and the Commissioned Services and Strategic Projects team to build stronger integration between general practice and commissioned services, as well as with members of the Strategy, Engagement and Performance team in relation to engagement and performance data, and with the Corporate Services team as required.
If you have any questions about this position after you have read this document, please contact Fallon Gray on 0413 739 193.
Essential
Desirable
We pride ourselves on being supportive and flexible and offer a great range of benefits including:
These guidelines aim to assist you in submitting applications for advertised vacancies with the Western NSW PHN.
For an outline of responsibilities, position description, selection criteria and information on how to apply, please refer to the Employment tab in the ‘About Us’ section of our website.
WNSW PHN is an Equal Employment Opportunity employer. Aboriginal and Torres Strait Islander people are encouraged to apply.
As part of your application, you must provide a separate statement addressing each of the selection criteria as well as your resume. If you do not provide these two documents, your application will automatically not be accepted.
Please refer to the attached Information Pack for a thorough outline of the role requirements and responsibilities.