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Manager Housing & Homelessness

Woden Community Service

Woden Community Service Housing and Homelessness teams (OneLink and Supported Tenancy Service [STS]) work with people to access housing and rental support; and child, youth and family support services in the ACT. OneLink is the centralised intake service for the ACT while STS supports tenants at risk of being evicted and requiring tenancy support.

About the Role

In this management role you will be responsible for leading and supporting a professional team, focussing on the planning and delivery of OneLink and STS. This includes the delivery of case management, outreach support and working closely with other housing providers are operating at required levels.

You will foster and sustain positive working relationships and networks with the community, private and government agencies. As part of the Woden Community Service management team, you will collaborate with services across the organisation to ensure the best support for your clients.

If you are passionate about making a difference in a role that is both challenging and rewarding, we would be keen to hear from you!


  • Fixed term full-time position (38 hours per week) to 30 June 2023, with potential weekend work (penalties apply). Possible extension dependent on funding availability
  • Annual salary between $109,132 - $113,429 depending on qualifications and experience plus 10% superannuation
  • Generous leave benefits including study, domestic violence and community service leave
  • Salary packaging up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year
  • Nationally recognised Employee Assistance Program (EAP)
  • Ongoing professional development, supervision and a supportive team environment


  • Relevant tertiary qualification/s including social work, youth work, and community services
  • Knowledge of and experience in the housing and homeless sector
  • Qualifications and/or experience in leadership/management is highly desirable

Note: To be eligible for employment, you must have an ACT Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position.

Prior to submitting your interest, we encourage you contact Lynton Sheehan, Director, Housing and Community Services, WCS. Please email Lynton.Sheehan@wcs.org.au using the subject line: Manager Housing & Homelessness enquiry via EthicalJobs.

To apply - If you are interested in joining our Team, submit your current resume and a response of no more than three pages addressing the skills and experiences outlined:

  1. Demonstrated understanding of the issues experienced by people experiencing or at risk of homelessness and understanding and knowledge of issues related to human services delivery, particularly regarding housing and homelessness
  2. Demonstrated ability to provide high-level strategic direction and support to teams working in human services delivery environment including but not limited to management of staff, rostering, professional development, and fostering positive work environments.
  3. Demonstrated strong consultation, negotiation and conflict resolutions skills, and the ability to resolve problems collaboratively to achieve desired outcomes with multiple stakeholders.
  4. Demonstrated ability to develop, implement and monitor planning to ensure work priorities are achieved and community objectives are met
  5. Demonstrated achievement in modelling ethical behaviour and driving team commitment to deliver outcomes aligned to Woden Community Service Values

A position description is attached.

For more information about WCS and services that we provide, including Youth & Family, Community Development, Housing and Homelessness, Disability, Mental Health and Aged Care, please visit our website at www.wcs.org.au.

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.

Apply Now

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