About the Role

As an Employment Consultant you will be responsible for managing a caseload of customers, some with significant vocational and non-vocational barriers, with a view to improving their capacity to work. Having the ability to build and maintain effective relationships with your customers is paramount so that you assist them to address barriers to employment. Your work first approach will have a strong focus on referring your customers to jobs and into sustainable and ongoing employment. You will also be expected to meet individual targets and contribute to a positive site team culture where integrity, competence and honesty are highly valued.

Using our case management framework, you will focus on improving the customers’ capacity to work by assisting them in building skills and experience. These roles will also include undertaking ‘marketing’ of customers to suitable employers and running group-based job search sessions to motivate and promote further job opportunities for customers. 

This role is being offered on a full time,ongoing basis.

You’ll also experience the work/life balance that comes with working a 9 day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full time employee in addition to the ability to salary sacrifice. This challenging role will be a well sought after opportunity so we encourage you to submit your application at your earliest convenience.

About You

To be successful in the role you will be able to:

• Demonstrate sales, marketing and cold calling experience;
• Demonstrate a passion and drive for helping people find employment;
• Demonstrate outstanding interpersonal and communication skills with proven ability to build positive relationships among a diverse range of customers, employers and staff;
• Demonstrate strong mentoring and motivational skills to develop positive relationships with all stakeholders including staff;
• Prove your ability to receive and deliver constructive feedback;
• Demonstrate high attention to detail with strong time management skills to be able to manage a balanced administration workload;
• Demonstrate strong computer literacy with Microsoft Office suite; and
• Demonstrate your ability to work under pressure in a fast paced environment.

You will also be required to:

• Hold a current driver’s licence; 
• Show sound knowledge of the local labour market and the needs and expectations of employers; and
• Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm.

Previous experience in the employment services industry or similar will also be highly regarded, but not essential.

About Us

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

• Work with our Customers to secure great long-term job opportunities.
• Meet the labour needs of business and industry through quality recruitment services at no cost.
• Assist businesses with diversifying their workforce.
• Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
• Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.