- Job posted on: 23rd Apr 2021
- Applications close:
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We are seeking a Quality Assurance & Process Improvement Specialist to join our team at World Vision on a full time basis at our Burwood East Office. Reporting to the Head of Contact Centre & Retail Operations, you will support the retail and supporter experience channels by leading and maintaining a formalised quality and risks framework and ensure adherence to policies and procedures.
For your information, the interviews will start immediately, and the role may be filled before the closing date.
World Vision Australia takes our Safeguarding responsibilities seriously and we provide an environment that is safe for our child and adult beneficiaries. We have strong recruitment procedures to make sure the safest and most suitable people work with the children in our programs. All successful candidates will undergo a criminal record and Working with Children check prior to employment. We provide our staff and volunteers with ongoing supervision, support and training in their work with child and adult beneficiaries.
World Vision is a global community, working together for the one purpose – to bring about positive change in the lives of the world’s most vulnerable children. People are inspired to work for us because they want to contribute to making a difference. We are part of an international team, using our talent, determination and influence to invest in a better tomorrow. As a global Christian humanitarian organisation, we provide short-term and long-term assistance and have impacted the lives of over 200 million vulnerable children and people worldwide. With approximately 37,000 staff members working in nearly 100 countries, World Vision has been engaging people to work towards eliminating poverty and its causes for almost 7 decades.
World Vision Australia delivers life changing impact because we are community-led, child-focused and inspired by our Christian faith.
When it comes to our people, as an organisation we embrace diversity, employing people from a variety of cultural and religious backgrounds.