The position

An exciting opportunity has opened up for a Transactional services Manager to join our team at World Vision Australia. This is a permanent full- time opportunity based at our Burwood East, Vic office

As the Transactional services Manager you will be reporting to the Financial Controller and managing a small team, the role encompasses strategic and operational leadership and is process improvement focused. The Transactional services Manager will manage and oversee all transactional processes, along with driving process improvement, process mapping and delivering a high-performance team and outcomes, enabling us to fulfil our mission of helping the world’s most vulnerable.

A day in the life of WVA’s Transactional services Manager includes:

The role leads and manages the Processing Services Team, which is responsible for various elements of transaction processing, including: income from donors, vendor payments, corporate credit card expenses and intercompany transactions.

This role engages regularly with the business to understand the current business activities and initiatives and plans appropriate team responses to these. The role will be responsible for ensuring an agile, responsive, and flexible team environment.

The role will work collaboratively with members across the business and outsourced service providers in order to become more effective with resource allocation, alignment of activity, productivity, and process improvement.

Who we’re looking for 

We are seeking someone who is a highly motivated individual, results oriented, with demonstrated success in project management and process improvement.

Tertiary qualification in Business, Banking or Process Management discipline or similar, you are aware of relevant PCI legislation

You will also have:

• Experience in leading and managing Processing services team
• System and process implementation experience, including the implementation and usage of robotics
• Demonstrate experience working in a high-volume shared services environment
• Experience in change management and implemented process change.
• Excellent communication and organisational skills with the ability to foster and grow stakeholder relationship

Working for World Vision means you are making the world better 

It’s not every day that a job comes along that lets you change the world. Working for World Vision means looking forward to turning up at work because you know you’re about to do something meaningful. It means working with 35,000 staff and 3.3 million supporters in 100 countries who will stop at nothing to help children live better lives. Join a team that is bold and courageous, and where job satisfaction goes beyond financial reward. 

The selection process 

For your information, the interviews will start immediately, and the role may be filled before the closing date.

We embrace diversity, employing people from a variety of cultural and religious backgrounds. We take our Safeguarding responsibilities seriously and we are committed to providing an environment that is safe for children. Our stringent recruitment procedures make sure the safest and most suitable people work with the children in our programs. All successful candidates will undergo a criminal record and Working with Children check prior to employment. We provide our staff and volunteers with ongoing supervision, support, and training in their work with vulnerable children and their families.  World Vision Australia participates in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector. 

Who we are

World Vision is a Christian organisation that empowers everyday Australians to create meaningful change for children through relief, development, and advocacy work.

We offer great benefits such as salary packaging, flexible work arrangements, free-onsite parking and an onsite café.

For more information on World Vision and the work we do, please visit our website: https://www.worldvision.com.au/about-us