Do you have amazing customer service skills and a passion for helping others? Are you an experienced administrator looking to broaden your skills?

We’re looking for a Receptionist & Facilities and Resources Administrator.

This pivotal role provides first point of contact for internal and external clients, and visitors in person or on the phone, so a high level of interpersonal communication skills and experience dealing with sensitive and confidential issues are essential. You’ll also provide the organisation with central administrative, facilities and resources support.

This is a great opportunity to get experience in all aspects of a Corporate Administration Team.

About the job

Role location: Slacks Creek

Role type: Full time, 8.30am – 5.00pm Monday to Friday, permanent with an accumulated day off (ADO) once a month.

Pay range: $68,316 a year, with salary sacrificing exempt from Fringe Benefits Tax available.

We are looking for a resilient, motivated and reliable Receptionist & Facilities and Resources Administrator who is customer service driven and a hard worker. In this job, you’ll play an integral role in the organisation by providing A1 customer service to both internal and external clients.

You will:

• provide a high standard of customer service, including being able to receive and respond to customer enquiries efficiently, accurately, compassionately and professionally
• be skilled working with vulnerable people and have an understanding of trauma and disadvantage, and their impacts on service users
• have advanced computer skills, including in the use of Microsoft Office suite, databases and records management systems
• have experience in facilities and resource management across multiple buildings and a motor vehicle fleet (not essential).

About you

Aside from meeting the key capabilities outlined in the related role description available from https://www.yfs.org.au/work-for-us/, you’ll be a great fit if:

• you are resilient with a desire to learn about new systems and support a hard-working community services team
• can provide efficient and effective support across the reception and facilities team.

Interested?

Read Advice for Job Applicants and check out our Organisational Chart at https://www.yfs.org.au/application-process/

People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.

About us

At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.

We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.

In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.

We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.

Depending on your role, we support flexible work arrangements.

We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.

To find out more about working with us, head to https://www.yfs.org.au/work-for-us/.

Contact Kim Boyd on 07 3826 1500 if you want to talk about the role.