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Service Coordinator

You Matter Aus (Ltd)
  • Reports to: Chief Executive Officer
  • Days & Hours: 6-month fixed term initially
  • Part-time – negotiable 16-20 hours per week
  • Flexible days Monday – Friday between hours 8.30am – 5.30pm by agreement
  • WFH primarily, with regular attendance at main warehouse currently in Abbotsford, along with significant outreach to establish havens and liaise with organisations

ABOUT US

You Matter (Aus) Ltd is a growing Victorian not-for-profit organisation that supports survivors of family violence through setting up their homes with all the furniture and goods required for a fully functioning home.

You Matter aims to be a critical part of the recovery journey for survivors of family violence in Victoria, working with and supporting agencies working directly with survivors. We aim to ensure that survivors and their families can live a safe and happy life within their own homes and community.

You Matter works primarily in the eastern, northern and western regions of Melbourne.

You Matter (Aus) Ltd is a not-for-profit company limited by guarantee with tier 1 deductible goods recipient charitable status and associated tax concessions. We rely on an extraordinary, committed and skilled volunteer workforce of approximately 100 individuals to deliver our services, working alongside a small paid staff team.

ABOUT THE ROLE

You will be primarily responsible for maintaining relationships with referring service organisations, ensuring the smooth and efficient establishment of havens for women and children recovering from family violence; and providing information to, and limited contact with, women accessing You Matter’s services.

You will be responsible for the support and development of a small team of volunteers (Haven Coordinators), building a culture of client-focused, empowering service delivery, working alongside a small team of paid staff and volunteers.

An attractive remuneration package commensurate with skills and experience will be negotiated.

ABOUT YOU

To be considered for this position you will:

  • Live and breathe our values of strength, community, integrity, respect and environmental responsibility
  • Be passionate about our vision for survivors of family violence to live safe and happy lives within their own homes and their community
  • Have demonstrated experience in leadership and building constructive and collaborative relationships with stakeholders
  • Be a team player – contributing to a positive, supportive and safe team environment
  • Have demonstrated ability to plan, implement, monitor and review all aspects of client service delivery to ensure ongoing implementation of best practice
  • Be flexible with an ability to manage through unexpected circumstances
  • Have well-developed oral and written communication skills, including experience in public speaking and professional writing
  • Be organised and have great time management and organisational skills

SELECTION OF CANDIDATES

You Matter strongly encourages applications from all sectors of our community. All candidates will be evaluated on merit and measured against the requirements contained within the Position Description.

The successful candidate will be required to undergo pre-employment screening, including a National Criminal Records Check and must maintain a valid Working with Children Check.

In accordance with Victoria’s Pandemic COVID-19 Mandatory Vaccination (Specified Workers) Order 2022 (No. 5), You Matter requires its workers to be vaccinated and will request candidates to provide evidence of vaccination status prior to interview.

Applications, addressing the core competencies outlined in the Position Description, are to be submitted via the "Apply Now" button.

For more information about You Matter, please visit our website.

Enquiries can be addressed to:

Ms Sandie de Wolf AM

Board Chair, You Matter

[email protected] using the subject line: Service Coordinator enquiry via EthicalJobs

A position description is attached.

How to apply

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