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Customer Care Consultant

Your Side Australia
  • Full time, permanent position
  • Phone based role
  • Some flexibility to work from home
  • Monday – Friday, office hours

Do you want to join a fast growing, inclusive and customer focused team?

You will help to deliver the very best service to older people to enable them to live independently in their own homes for longer. You will coordinate entry level support services for older people across Sydney. Services may include, Domestic Assistance, Home Maintenance, Flexible Respite and Group Social Support.

Who We Are:

Your Side Australia is a leading provider of support services for older people, people living with disability, mental health, and carers throughout Sydney. Established 30 years ago, we’ve kept our commitment to give people greater choice and to enhance their independence and wellbeing.

Your Side is a one stop shop to arrange the care and support that allows people and families to get on with living a good life.

Your Side is an equal opportunity employer, and proudly employs people with disabilities.

About You:

  • You have a passion for working with people, have a caring nature and an interest in supporting older people
  • Exceptional customer service skills and relationship building skills
  • Background in the ageing, disability or mental health sectors advantageous
  • Good standard of administration skills, and attention to detail
  • Verbal and written communication skills are key as this is a phone-based role

How to apply

This job ad has now expired, and applications are no longer being accepted.

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