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Counsellors - Kids Helpline

  • Part-time or full time available.  
  • Use the latest technology and develop a broad range of skills and practice experience.
  • Located in Blacktown, NSW

Become a part of a contemporary and diverse counselling team where you can genuinely make a difference in the life of children and young people.

Join our Counselling Centre in NSW! As a counsellor with Kids Helpline you will have the unique opportunity to develop a broad range of skills and develop your practice experience within a nationally recognised service, working within a client centered and strengths based practice. We offer attractive shift penalties and 5 weeks annual leave!

About yourtown:

yourtown's mission is "To enable young people, especially those who are marginalised and without voice, to improve their quality of life." We take the time to listen, understand and encourage young people to find their place.

yourtown operates the nationally acclaimed Kids Helpline, which is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Key information about being a Counsellor:

  • You will be passionate, driven, professional, and aligned with yourtown values & our mission!
  • Your practice will be reflective and invite insights and continuous development through operational and practice supervision frameworks
  • Our services are provided by phone, email, and online so this is an important area for you to feel confident in learning new approaches and practices
  • Being open, confident, and agile in learning new systems or responding to technological change is important
  • Kids Helpline in NSW operates a 7 day a week service between the hours of 8am to 12 midnight; this allows for part time or full time opportunities, and flexibility in the type of shifts you do. This model does require Counsellors to be flexible to a variety of shifts in a roster across the full operational scope, inclusive of weekends as required. Rosters are negotiated on commencement.
  • Kids Helpline is a high availability service, this means that we want to be able to answer as many contacts from young people as possible. To make this a reality, our dynamic counsellors work to key performance standards, expectations and service indicators.
  • This intake of Counsellors will commence with yourtown on 22 November 2021. Mandatory professional training will be required from 22 November to 10 December 2021.

Applying to join our team

We are interested in hearing from you! You may be an experienced counsellor, or you may currently work with young people but may not have delivered direct counselling services. What is key to yourtown, is that you genuinely want to make a difference in the lives of children and young people, and can demonstrate the following key criteria:

  • Relevant Bachelor degree in Psychology, Social Work, Counselling, Human Services
  • Minimum of 1 years counselling experience, including at least 200 verifiable direct counselling hours, or other related direct client contact experience working with young people
  • Demonstrated high level of commitment to the principles of client centred practice, empowerment and confidentiality
  • Ability to be flexible and resilient across a shift work environment
  • Ability to work across technology and systems

We invite you to visit https://kidshelpline.com.au/careers to explore more about being a Counsellor with Kids Helpline, including information about rosters, salary and training.

Please submit a cover letter with your application outlining:

  1. What tertiary qualifications at Bachelor Level and/or above you hold, the date completed and the institution
  2. The total hours of direct counselling you possess and when and where you completed these hours
  3. The total hours of direct client practice with children and young people you possess and when and where you completed these hours
  4. Why you are interested in this role

A position description is attached.

For further information contact Marnie Elliot, Talent Acquisition Specialist on 0434 609 384 or melliot@yourtown.com.au using the subject line: Kids Helpline Counsellor - NSW enquiry via EthicalJobs.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

"In our team we value diversity, inclusivity and people who want to make a difference"

Apply Now

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