About the Role

We are on the hunt for a vibrant Café Supervisor to join our ever-growing social enterprise team at The Little Social on a full time, 12-month contract. The Café Supervisor will be based at our café within The Alfred Hospital and work closely with our Social Enterprise Leader to be the central point of contact for the day-to-day oversight. 

Our ideal person will co-ordinate and inspire our team of café changemakers to provide and deliver the highest levels of customer and hospitality service at The Little Social. You will also supervise and provide hands-on mentoring, support and guidance to the team whilst taking the lead with stock management, rostering and building customer retention.

What you'll bring:

This is a unique role, and we need you to be able to demonstrate experience in the following areas:

• 3+ years Hospitality and/or Barista experience
• Experience in managing or coordinating service delivery in a hospitality setting
• Exceptional customer service and communication skills
• Team-first approach

• Highly developed interpersonal skills, inclusive of all people and all abilities
• Proven ability to meet targets
• Self-motivated and able to work autonomously

We’re all about cultural fit and experience, as well as developing emerging talent and giving people the opportunity to be the best they can be.

Compliance Requirements

• Food Safety Supervisor Certificate (nice to have)
• Valid Passport/Australian Working Rights
• Police Check
• Working with children’s check

• Covid-19 Vaccination Certificate

About Us

The Little Social is a bespoke coffee bar that brews the finest espresso, serves nutritious food and empowers young people to lead meaningful lives by providing hands-on skills development and mentoring from industry experts.

Our social enterprise cafes harness community goodwill towards social and economic sustainability and ethical business. We invest all profits from The Little Social to innovate and grow within a social justice framework - reaffirming our vision of young people being good-to-go into a very competitive job market.

Why should you work with us?

Every day you spend working with us, you’re making a difference. The stronger our frontline warrior, the bigger our impact of breaking the cycle of disadvantage. We think that’s a pretty great perk, but we don’t stop there… here are some of the others.

• Free coffee at work!
• Access to generous salary packaging
• Access to Employee Assistance Program

• 17.5% Annual Leave Loading
• 5 extra personal leave days
• Diverse and collaborative team culture. Your success is our success!

About Youth Projects 

We are an independent, registered charity providing front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. We also help those looking to re-engage with learning and employment. We recognise the complex and varying needs of the people we work with and go above and beyond, 365 days a year, to provide pathways out of poverty.

Last year, our highly skilled multi-disciplinary team provided 15,288 face-to-face contacts to people via The Living Room, supported 1,243 young people through our employment and training programs, and dispensed 1.3+ million safe injecting kits through our harm reduction programs. 

Our culture is casual yet professional and high energy. Our team is serious about their work but doesn’t take themselves too seriously. 

Salary

We’re a non-profit organisation that fills from a full cup but not a full pocket. In order to attract strong talent, we pay competitively and remunerate based on your skills and experience and are determined to make this the best job you'll ever have.

The Social Enterprise Café Supervisor is paid under the Restaurant Industry Award between $50-55k

Our commitment to diversity

Youth Projects values diversity and we promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates.

Safety screening

Youth Projects has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation. All Youth Projects staff must undergo a Police Check and Working with Children Check prior to commencement.