YWCA Australia's logo
Apply Now

Applications for this role will take you to the employer's site.

More from this Employer
YWCA Australia's logo

Case Worker

YWCA Australia
  • Be part of a national feminist organisation
  • Supportive and inclusive team environment
  • Make a significant difference to the community


YWCA Australia is a feminist not-for-profit organisation focused on improving gender equality for women, young women and girls. Together we challenge the systems, structures and policies that act as barriers to women, especially young women, achieving their full potential.

For 140 years we have stood for gender equality in all communities, transforming the lives of individual women, young women and girls. Cheered on by a fiercely passionate and supportive team, we shout loud and proud and our voices echo around the world in a global feminist movement.


YWCA Australia is currently seeking a dedicated Case Worker to join our Housing Support Team. This role is offered on a part time basis (on a maximum term contract ending 17/12/2021) and is based in the Northern Suburbs of Darwin.

The Case Worker at CASY House supports young people in our 24-hour crisis accommodation facility as part of a youth work team. The Case Worker is responsible for maintaining a safe, supportive environment for young people, to resolve crisis needs and future planning through strength-based, trauma informed case plans.

  • Live the YWCA values and carry out all work in line with achieving our vision and strategic goals through the provision of exceptional service delivery, with a focus on continuous improvement.
  • Contribute to and promote safe work practices that are consistent with YWCA’s policies and comply with WH&S legislation.
  • Promote and actively support a safe and inclusive working environment that celebrates everyone’s uniqueness, including their race, gender identity, age, disability, religion, ethnicity, sexual orientation, and experiences.
  • Operate under a case work framework and provide strength-based support to clients residing at CASY House.
  • Build respectful and trusting working relationships and work with young people to identify their needs, rights, strengths and opportunities.
  • Deal with threatening or challenging youth behaviours and maintain safety through effective response to potential or actual critical situations.
  • Participate in cleaning and food preparation as both a participant and role model and follow basic food safety practice.
  • Clean and maintain surfaces, manage waste/recyclables and store equipment and cleaning agents in accordance with manufacturer’s instructions and organisation policy.
  • Coach and support young people with basic living skills.
  • Maintain accurate client information and case notes on the SHIP database.
  • Undertake other tasks as assigned by the manager.


The ideal applicant we are seeking will have:

  • A demonstrated passion for social change and contributing to an organisation that advocates for equality.
  • Strong supporter of Women’s Rights and striving for equality through influencing, advocating and pushing boundaries.
  • Demonstrated collaborative working style, with good interpersonal and excellent communication skills, both written and verbal.
  • Strong organisational and time management skills, including the ability to manage competing demands.
  • Ability to communicate effectively with clients and colleagues, including those from diverse cultural backgrounds and linguistic needs.
  • Demonstrated experience advocating and supporting young people.
  • Understanding of the responsibilities associated with working with young people including, confidentiality, duty of care, relevant legislation and professional conduct.
  • Ability to respond appropriately to threatening or challenging youth behaviours, and actively listen, negotiate and resolve conflict in accordance with organisation procedures and requirements.
  • Understanding of the complex issues relating to youth homelessness, particularly youth in crisis.
  • Strong supporter of Women’s Rights and willing to push the boundaries.
  • Team player who is approachable with strong interpersonal and listening skills together with the ability to empower.
  • Results focused, self-motivated and a self-starter who goes above and beyond.
  • Doesn’t settle, strives for continues improvement and has a high level of integrity.
  • A valid state-based working with children or working with vulnerable people check.
  • This position will require the applicant to satisfactorily complete a national criminal history record check and hold the relevant state-based working with vulnerable persons permit prior to employment

Join our bold, inclusive and innovative team to make a real difference - lead the change.

View Position Description Here

Apply Now

Applications for this role will take you to the employer's site.

Email me more jobs like this.