About the Company

Our client, Mosaic Community Care, provides a range of community services that create possibilities and transform the lives of people with disability.

The organisation places an emphasis on ensuring the right support services are provided to their clients, ensuring links are built so that clients can live an engaged and independent life.

About the Role

The Executive Manager - Client Services, leads and is responsible for all service matters for our client. Reporting to the Chief Executive Officer, the position is an integral leadership position, actively contributing to the successful implementation of our client’s strategic objectives. This includes responsibility for ensuring the delivery of superior service standards focused on quality of life, highly effective quality systems, demonstrated person-centred outcomes, financial viability of service provision, and compliance with all other relevant legislation and regulations.

The position is responsible for the direct supervision of 4 Managers who all make sure the needs of the clients are at the centre of our client’s service delivery. The successful person must have the ability and willingness to travel throughout the Perth Metropolitan region on a regular basis.

Job Requirements

To be considered for this exciting opportunity you will have the following:

• Experience and knowledge of the community or clinical environment
• Experience in managing and developing high performing, outcome focused teams
• Highly developed interpersonal, communication, negotiation and influencing skills, with the ability to engage effectively and build relationships with a wide range of stakeholders and clients
• Exceptional analytical, conceptual and financial management skills

Competencies

• Contribute to evidence-based strategic decision making
• Advise on service gaps, emerging trends, and future opportunities
• Manage business performance and operating budgets
• Report and advise on financial and operational service performance
• Ensure OSH, training, performance, staffing, and succession planning processes are in place
• Support and contribution for OSH Committee and safety culture
• Ensure risk management and quality assurance programs are in place
• Ability to proactively engage and build collaborative relationships with allied organisations to benefit clients and their stakeholders

Benefits

In return, you will be rewarded with:

• Excellent remuneration package plus superannuation
• Company vehicle
• Laptop and mobile telephone
• NFP salary packaging benefits reducing taxable income
• Free parking

Clearances

You will also need:

• Current National Police Clearance check
• Qualification check
• Referee checks
• Current Western Australian Driver's License
• Evidence of COVID-19 vaccination status prior to commencing - both doses must be completed by 1st Jan 2022

Applications and Enquiries

To apply for this opportunity, please submit a covering letter and current Resume via the 'Apply Now' link on this page.

To request a candidate briefing pack and/or to make an initial confidential enquiry, please contact John Broweleit on Ph 0418 494 130 or email: [email protected], using the subject line: Executive Manager - Client Services enquiry via EthicalJobs.

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