Job No: ASPECT523

• Full time, 6 month max term contract to November 2017
• Approx. $52,091 p.a. FTE salary package range inclusive of superannuation (pro rata for contract term)
• Excellent tax-effective salary packaging benefits
• Flexible location base - Hawthorn or Richmond, VIC

What we do:

Autism Spectrum Australia (Aspect) is Australia’s largest specialist autism provider, delivering services to people within NSW, ACT, Victoria & SA. Aspect provides a range of centre and community based services, focussing on education, early intervention, skills development, community engagement, and self-directed options for people on the autism spectrum.

Choose & Connect - Aspect's community based & individualised services for people on the autism spectrum autism & their families. The focus is on the development of individual programs based on the specific interests, wants & needs of each participant. 

About this role: 

In this varied role, using your client management experience, you will coordinate and manage referrals, bookings, reviews and enquires for all new & existing services provided to NDIS participants. You will have the ability to provide outstanding customer service and liaise with a range of people including Aspect staff, external organisations & families/carers of people on the autism spectrum. Possibility for extension at end of max term contract.

Key responsibilities include:

• Working with the Regional Coordinators, develop & manage Service Agreements & Schedule of Supports
• Create service bookings through the NDIA portal for all participants
• Set up participants shifts on Carelink in line with NDIS funding agreements
• Accurate maintenance of database records & information systems
• Responding to service enquiries & requests
• Communicate & liaise with team members, key stakeholders, services users, families, staff & advocates
• Assist with collation of data for reporting purposes 

Skills, experience & qualifications:

• Understanding of the National Disability Insurance Scheme (NDIS) & participants NDIS plans
• Relevant tertiary qualification in administration or business administration or relevant industry experience
• Minimum 12 month experience in an administration or office management role
• Experience providing administrative support to multiple clients - outstanding customer service skills
• Proven ability to work autonomously & collaboratively as part of a team
• Strong organisation & time management skills - ability to multi-task
• Strong communication & interpersonal skills
• Highly organised with good attention to detail
• Strong MS Office skills, particularly in Word, Excel & Outlook
• Experience using client management systems such as Salesforce, Carelink or Time Target - highly regarded
• Ability to design & enter information in a variety of formats such as narrative, business correspondence & statistical tables
• Ability to establish effective relationships with internal & external stakeholders
• Current VIC Working With Children Check for paid employment

A police check is a requirement. Aspect will arrange this.

What we offer:

A competitive package will be based on relevant qualifications & experience. As a Public Benevolent Institution (PBI), Aspect employees receive tax-effective salary packaging opportunities including $15,899 each year tax free. This means you can increase the value of your take-home pay.

This role is covered by the Federal Social, Community, Home Care and Disability Services Industry Award & is classified at Level 2, depending on qualifications & experience. We focus on providing a positive work & learning environment for staff.

Click here to view the Position Profile.