Our NDIS service is unique. Powered by Big Brothers Big Sisters Australia long term mentoring program, the model is used to create positive relationships and support for young people aged 7 to 25.

We take the time to ensure our workers and clients are matched carefully, providing a relationship where everyone feels valued.

ABOUT US

• We work with young people and young adults who are NDIS Funded, providing assistance and social inclusion opportunities
• We are a Child and Young Person Safe organisation, always putting the needs and safety of the young person first
• We value our workers and provide ongoing support and training
• We spend time to place the right worker with our young people
• We work closely with the family/carer to ensure their young person is given support and a worker that responds to their needs

The Role

The role of the Program Coordinator is to develop and coordinate the Allcare Community Support Victoria Program. This exciting position will give you an opportunity to work autonomously with the support of a great team.

The position is part time, 15.2 hours per week with the flexibility to work hours that suit you.

Key Responsibilities

• Development of the program, coordinate delivery of high quality services to NDIS eligible clients aged between 7 to 25 years of age.
• Coordinate and oversee the NDIS planning and coordination of supports to our clients, including provision of accurate Service Agreements, client applications, Roster of Care etc.
• Be a part of creating a positive and effective culture within the program that delivers consistent operational results and client outcomes.
• Develop networks to promote and grow client services.
• Build strong rapport and relationships with clients, families and carers and ensure channels of communication are open, positive and productive.

ABOUT YOU

We are looking for a empathetic, and respectful person who is looking to make a positive impact on the lives of others. You will be a proactive and inspiring leader who can hit the ground running to manage strategic and day-to-day operations and further develop the program to ensure that it is in the forefront in the provision of disability services for young people.

You will have the skills to self manage, problem solve, plan and organise, have leadership skills, be innovative, value services and diversity.

POSITION CRITERIA

• Understanding of NDIS Disability Framework policies and procedures, including quality standards and person-centred approach
• At least 2 years people management and/or case coordination experience in a disability, health or aged care environment
• Tertiary level qualifications in a relevant discipline
• Demonstrated understanding of issues relating to the provision of disability services including knowledge and experience in the marketing of a developing business
• Demonstrated ability to identify and personally deal with complex participant matters
• Excellent communication skills, organisational skills, accuracy and attention to detail
• Team player, who is also capable to work autonomously with minimum supervision
• Current and valid driver’s licence and access to a fully insured vehicle

Desirable Criteria

• Understanding of the Big Brothers Big Sisters program and/or experience in similar programs

Queries to Tania Hutchison, Operations Manager via email [email protected] using the subject line: Program Coordinator - NDIS Youth Services Victoria enquiry via EthicalJobs.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National Police Check.

Allcare Community Support is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.

Allcare Community Support is categorised as an Authorised Provider and this position is considered authorised work and subject to mandatory Covid-19 vaccination requirements. You will be asked about your vaccination or exemption status and any accompanying evidence should your application proceed.

A position description is attached.