• Contract until 30 March 2023 – Full time hours
• Based in Wollongong – Humanitarian Settlement
• Arabic speaking clients

About Us 

Red Cross Migration Support Programs (MSP) is responsible for coordinating, leading and supporting complex national and local programs. The overall objective is to provide effective and responsive services to people who are vulnerable as a result of migration, such as those separated by war and disaster, refugees, asylum seekers and immigration detainees.

About the role 

The Bilingual Support Worker is responsible for the provision of information, education, and practical support services to the Humanitarian Support Program (HSP) clients referred by The Department of Home Affairs through a client services environment. This role is also responsible and accountable for maintaining client data and various administrative tasks arising from the HSP operations.

What you will bring 

• Fluency in Arabic language and experience working with culturally diverse clients in a community services setting
• Excellent records management and general office administration skills
• Understanding of the refugee and asylum seeker sector and service needs of relevant clients
• Experience in community housing or real estate is highly desirable
• A Working With Children (WWCC) and a current unrestricted drivers licence are mandatory requirements for this role

Benefits that act for you, while you act for humanity 

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. 

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs. 

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options.

Career development: Access to ongoing learning, training, and development courses.

Further information  

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Salary from $67,263.04 FTE + superannuation + salary packaging. 

To find out more about this opportunity please refer to the position description.  

For additional enquiries, please contact Emily Clark on 02 8383 7555 for a confidential discussion. 

Position description: Bilingual Support Worker PD [pdf]

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer.Click here to find out more. 

Job Ref #: 521359