• Full time opportunity
• Max term until 30 June 2024
• Based in East Perth

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Red Cross Migration Support Programs (MSP) are responsible for coordinating, leading and delivering complex national and local programs. The overall objective is to provide effective and responsive services to people who are vulnerable as a result of migration, such as those separated by war and disaster, refugees, asylum seekers and immigration detainees.

The Case Manager is responsible for the provision of quality case management and community referral services to eligible clients who enter Australia under the Humanitarian Settlement Program. The Case Manager has an overall responsibility for each HSP client’s journey of resettlement in Australia.

What you will bring

• Demonstrated quality casework and case management skills, especially in a cross-cultural setting.
• Ability to communicate and apply effective interview techniques to sensitively gain information from clients.
• Effective communication with a broad range of people (verbal and written) including communication of technical/procedural/ legislative information to clients.
• Ability to effectively liaise and negotiate services with relevant agencies.
• Well-developed understanding of refugee and resettlement experience

Mandatory requirements

• Working with Children Check & Driver Licence 

• Diploma of Community Services, Bachelor of Social Work or Psychology or equivalent.

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options

Career development: Access to ongoing learning, training, and development courses

Further information 

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $ $82,063.28 FTE + superannuation + access to salary packaging.

To find out more about this opportunity please refer to the position description below.

For additional enquiries, please contact Natalia Saeed on 0414259823 for a confidential discussion.

Position description: HSP Case Manager - 69500.pdf

Applications close at 11:55pm AEDT on Tuesday, 21 November 2023  

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref #:522734