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Family Support Officer

Australian Red Cross
  • Part time position – 22.8 hours per week (3 days per week)
  • Maximum term position till June 2023 
  • Location: East Perth  

About Red Cross /About Us 

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability.  

About the role 

The Family Support Officer will work as part of a team of coordinators, volunteers and admin staff to coordinate the service delivery of the Family Support Program. This program provides in-home assistance to families who may be experiencing Postnatal Depression, depressive illness, a multiple birth and/or social isolation. The role carries out various tasks pertaining to case coordination and volunteer management, including; assessment and reviews; home visit outreach; guided referrals; telephone and email support; volunteer coordination and scheduling; workshop facilitation and training; and promotional activities.

What you will bring 

  • Sound understanding and experience within the mental health field and depressive illness  
  • Experience of working with, and the provision of support to ‘at risk’ families 
  • The ability to operate under limited direction, as well as part of a team 
  • Demonstrated ability to structure time, manage work deadlines and prioritise, organise and complete work within set time frames  
  • Ability to supervise the work of volunteers, in order to ensure program and organisational objectives are met, in accordance with the Red Cross way of working 
  • Good presentation and public speaking skills and the ability to design, deliver and evaluate the training of a volunteer taskforce 
  • A Working with Children Check and current valid driver’s license are mandatory requirements for this role 

Our Covid-19 safe practices 

It’s vital you review our Red Cross COVID-19 and pre-employment requirements here prior to applying. 

Why work with us? 

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. 

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year. 

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have. 

Further information 

To find out more about this opportunity please refer to the position description below. 

For additional enquiries, please contact Nicola Carmody on 0417 350 687 for a confidential discussion. 

A position description is attached.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more. 

How to apply

This job ad has now expired, and applications are no longer being accepted.

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