• Full Time Position
• Based in Newtown

Who are we

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

Supported by the Area Manager, the role is responsible for driving sales to achieve targets through clear direction and an engaged workforce, ensuring a positive customer experience and engaging with the local community.

The position is responsible for ensuring store revenue & profit targets are achieved through revenue growth and managing controllable expenses. You will work in conjunction with the Area Manager to pro-actively develop, drive and support local and national marketing campaigns and promotional activity within the store.

You will manage customer complaints and provide a solution, including approving exchanges and refunds if required. You will lead, maintain and actively work to ensure co-operative working relationships within the workforce team through ongoing coaching, communication and early intervention on people related issues.

What you will bring

• Experience managing a busy retail store
• Superior presentation and visual merchandising skills.
• High customer service orientation and superior interpersonal skills
• Proven ability to maintain an awareness of current fashion trends and brands.
• Strong coaching skills and the ability to stimulate and support learning in a retail environment.
• High level of organisational and problem solving skills.

Benefits

Be part of one of the largest humanitarian organisations and know that the work that you do will help improve outcomes for vulnerable people. Red Cross offers generous salary packaging benefits and flexible working arrangements.

For more information please see the Position Description:  PD - Store Manager 510899.pdf.