NDIS funded Support Coordination builds capacity for people with a disability to achieve their personal goals.

• Support NDIS Participants to build capacity and achieve their goals.
• Be part of a dynamic and forward-thinking team!
• Enjoy a better work life balance and excellent remuneration.

In response to the high demand for Support Coordination services we are actively recruiting in the following areas:

• Ballina, Byron Bay & Lismore NSW

What defines us:

From day one, the mission statement of Auscare Support has been to ‘empower great futures for our clients and their families.’

Our team share a common thread:

Outcome Focused – We have the drive to ensure that our work creates a positive and lasting impact and outcomes for our clients.
Trust – We all rely on each other and work together, knowing that we will each deliver on the job we are entrusted with.
Mastery – Our colleagues are vastly experienced, and we all collaborate to ensure that collectively our knowledge is shared.
Purpose – We acknowledge the role we have in making a difference in people's lives.
Support – Providing robust and comprehensive support is critical to our people and our team.
Cut to the Chase – We get stuff done, are empowered to deliver, and don’t waste time on politics or grandstanding.

What we do:

Auscare Support offers Support Coordination, Plan Management, Budget Building, and Support Staff services to NDIS participants. Since 2015 we have been expanding across New South Wales, Queensland, Victoria, and South Australia.

Each day, our team of Independent Support Coordinators take a proactive, responsive, and outcome-focused approach to meet the high standards we set for service delivery.

Our team is not focused on meeting KPI’s, in fact, the number of clients they provide services to is carefully managed to ensure that their focus remains entirely on their clients.

At Auscare Support we value diversity, we engage with people of all cultural, linguistic backgrounds, and life experiences, including people with disabilities, Aboriginal and Torres Strait Islander people, LGBTQIA+ and others.

Why join Auscare Support?

Align yourself with awesome Auscare Support! We engage our Support Coordinators on an Independent Contractor basis.

We do the heavy lifting, we provide the scaffolding, the coaching, the systems and the NDIS registration - giving you more time to focus on what's important: Autonomy, Mastery, and Purpose... read more here: https://auscaresupport.com.au/screcruitment/.

• Amazing training and professional development.
• Excellent remuneration and benefits, including a wellbeing program and a competitive hourly rate of up to $65 per hour, depending on your experience and skillset.
• Flexible working hours and work-life balance; with the ability to work from home or any location.
• Unique and personable culture – we are real people, and we are awesome!

Please note this role is an Independent Contractor position, you will be required to manage all aspects of being an Independent Contractor including superannuation, tax requirements, and expenses, along with providing your own computer and phone, etc.

About the role

Our Support Coordinators assist people with a disability to build capacity to achieve their NDIS goals.

Key functions being:

• Taking a holistic view by working effectively with the participant to coordinate, implement and maximise on identified NDIS plan goals.
• Building and maintaining pro-active relationships with NDIS registered non-registered providers and mainstream community-based resources.
• Ensuring participants are receiving qualitative value for money and encourage self-direction.
• Ensuring mainstream services such as housing, health, justice and education meet their obligations.
• Monitoring plan outcomes and expenditure.
• Undertaking regular training, continuous improvement, and staying abreast of key industry changes.
• Delivering clear accurate and timely record keeping in line with NDIS practice standards.

About you

You will:

• be proactive, resilient, adaptable, and able to work autonomously.
• be a flexible team player.
• have a high level of both verbal and written communication skills.
• have exceptional people skills.
• have great negotiating skills.
• enjoy working collaboratively.

You will need:

• 100 Points of identification.
• A valid Driver's license and comprehensively insured motor vehicle.
• Full Australian working rights.
• Australia Business Number (ABN).
• Valid NDIS Worker Screening Check.
• Relevant State’s Working With Children's Check.
• Public Liability and Professional Indemnity Insurance.
• Copies of relevant course certification.
• A can-do attitude.

What to expect AFTER SUBMITTING YOUR APPLICATION

• Application: will be reviewed within 7 days of submission.
• Shortlist: candidates will be contacted via phone to arrange an interview.
• Panel interview: Conducted via Zoom with our Recruitment Manager and two Support Coordination Coaches. Interviews are held on Wednesday afternoons unless arranged otherwise.
• Reference Checks: Telephone reference checks will be conducted with your two most recent supervisors.
• Contract and Onboarding: If successful in all the above stages, we will negotiate a start date and commence our onboarding and training process.

Please expect the recruitment process from submission of an application to contract stage to take up to 2 weeks.

We appreciate you taking the time to apply for the role, we look forward to talking to you about working with Auscare Support.