• Part Time, working Thursday's and Friday's 8.30am to 5.00pm

We’re looking for a professional Receptionist with relevant experience who wants to join our 2,000+ team of staff and volunteers to make a difference on a permanent part-time basis, working Thursday's and Friday's - 8.30am to 5.00pm.

The Brotherhood of St Laurence (BSL) has a clear vision – an Australia free of poverty.

For almost 90 years, we have worked with policy makers and the community for systemic change that will prevent and alleviate poverty in Australia.

We are passionate about the work we do.

We strive to create change that lasts for a more compassionate and just society - a society in which we can all fully participate in social, civic and economic life with the dignity and respect we all deserve.

THE ROLE

This position provides Reception Services on certain days and times each week, currently Thursdays and Fridays, and acts as a back-up for days when other reception staff are absent from the office. 

• Ensure the reception area is welcoming and maintain a tidy, safe and well organised work area at all times
• Provide reception services by screening visitors and contact relevant staff
• Provide switchboard services by answering incoming calls, determining the purpose of the call and forwarding calls to appropriate personnel or department, or accepting messages
• Observe security practices, and conduct COVID-Safe questionnaire of all visitors
• Provide timely and accurate information as required whilst keeping in line with organisational policies and procedures
• Provide relevant information to callers about Brotherhood sites and services and general community services 

Salary will be $67,631.28 pro rata per annum, based on skills and experience plus superannuation.

WHAT WE ARE LOOKING FOR

Passion for supporting the mission of BSL, and delivering excellence in your role, are just the start.

To be considered for the role and be successful in it, we’re looking for someone who has the following key skills and experiences:

• Proven experience in reception or similar positions 
• Demonstrated knowledge and competency in Microsoft Office programs including Outlook, Word and Excel
• Proficient in operating general office equipment e.g. photocopier, franking machines, etc
• Demonstrated experience in PABX switchboard, associated software
• Well-developed interpersonal and communication skills necessary to ascertain the needs of visitors and callers with complex and diverse requirements and from a variety of diverse backgrounds
• Demonstrated ability to interact with and defuse volatile situations with clients/visitors 

BENEFITS

• Extensive salary packaging options to reduce amount of tax you pay
• Career development opportunities
• Leave loading of 17.5%
• Flexible working arrangements
• Employee Assistance Program

CULTURE

BSL employees enjoy a range of flexible work options and other attractive benefits. Recognising that there is no ‘one size fits all’ pattern of work–life balance, the organisation endeavours to provide options to suit the needs of all staff.

If this looks like a role that’s right for you, APPLY NOW or contact Mel Illevold at [email protected] using the subject line: Receptionist enquiry via EthicalJobs for a confidential discussion.

To view the position description, please click here.

The Brotherhood of St Laurence adheres to Government mandates in relation to COVID-19.

We are an EEO and understand the importance of diversity and inclusion. We recognise that everyone has the right to an equitable, safe and productive environment and to be treated with dignity and respect.  We welcome applications from all people regardless of age, gender, ethnicity, cultural background, disability or sexual orientation. Aboriginal and Torres Strait Islander people are encouraged to apply.

Successful applicants will be subject to pre-employment checks including criminal history and working with children. Recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.  Applicants must have proof of working rights in Australia.