• Bring your maturity and empathy to a role that has direct contact with our supporters, and a direct impact in ensuring we stay front of mind as the charity of choice for individuals who want to bequest funds!
• Be part of our Marketing and Fundraising Division in this relationship role that will value your exceptional communication skills, your emotional intelligence, and your passion for the cause!

Celebrating over 60 years, Cancer Council NSW is an independent, community funded not for profit with a purpose. Our purpose is to beat cancer. What’s our point of difference? We look at all aspects of cancer from research right through to support.

With nearly a third of our revenue generated from our bequest program and memorial giving, making ours one of the most successful Bequest programs in the country, you will be joining a pivotal and impactful team.

Based in our Woolloomooloo office, reporting to the Bequest and In Memoriam Marketing Manager, in order to optimise long-term funding and support for Cancer Council, this role assists in the daily coordination of activities of the two programs.

With 70% of the role phone based, you will enjoy having genuine conversations and representing Cancer Council NSW in every conversation.

Key responsibilities will be to:

• Make welcome calls and follow up calls
• Support the creation and personalisation of bequest collateral and donor communications
• Support the development and assess innovative approaches to enhance the donor pipeline
• Arrange and attend face to face meetings with donors where appropriate with Relationship manager
• Build positive relationships with a portfolio of bequest donors
• Respond to adhoc queries
• Support Marketing Coordinator with key stakeholder event planning and execution as well as follow up thank you calls
• Volunteer management
• Reporting and analysis
• Administration

Interested in applying?

Enjoying what you do makes us better at what we do, so being passionate about the cause is half the way to success.

Whilst experience with bequest programs in a NFP environment will be looked on favourably, it’s essential you have:

• A professional and empathetic telephone manner with demonstrated strong telephone customer service skills
• Excellent organisational and administrative skills
• Aware of basic marketing concepts and applying them to outbound communications
• Be able to balance data entry with telephony duties in a deadline driven environment
• Be a professional, willing, enthusiastic, reliable team member contributing to a positive working environment
• Be methodical in approaching assigned tasks but possess initiative and problem solving skills to resolve issues arising in areas of accountability
• Ability to build strong relationships with peers, managers, internal clients and customers