About Carers WA

Carers WA is the peak body representing the needs and interests of carers in Western Australia and is part of a national network of Carers Associations. Carers provide unpaid care and support to family members and friends who have disability, mental illness, a chronic condition, terminal illness, an alcohol or other drug issue or who are frail aged.

About the Role

This position is responsible for the management and direct delivery of a select number of Carers WA programs which predominately focus on the development and establishment of peer-based support programs, including online and in-person services; as well as liaison and engagement with ATSI based services, groups and communities.

The position is funded by the Carer Gateway program; an Australian Government initiative funded by the Department of Social Services (DSS) providing a mix of free online, telephone and in-person supports, service delivery and advice for family carers in Australia. These services have been specifically designed and tested by carers to help reduce stress and build resilience in the caring role.

In addition to a number of resources available through the National Carer Gateway website, dedicated in-person supports and services are being delivered throughout the states and territories through a network of Carer Gateway Service Providers. For Western Australia, Carers WA is leading the delivery of these in-person services, in partnership with our delivery partners.

This position is responsible for managing and assisting with the team’s daily operations, ensuring delivery of all contracted outcomes within the assigned budget, which would include providing all reports at the required standard and deadlines set by the contract agencies, CEO and the Board. The role requires the ability to work with other Managers, team members and a wide range of partner organisations to raise awareness of carers within the broader community. Periodically the role will be involved in the development of submissions to government to seek funding for enhanced or new services for carers.

Essential Selection Criteria

1. Experience in the management of program or service staff from a range of disciplines and backgrounds.
2. Demonstrated capacity to develop and maintain effective relationships with a range of stakeholders.
3. Experience in developing collaborative approaches in delivering services/supports.
4. Analytical, planning and program development skills.
5. Experience in preparing contract reports to State and/or Federal agencies and meeting contractual outcomes.
6. Experience in delivering presentations to audiences from diverse professional/social backgrounds.
7. Experience with In-Person and/or Peer Support programs.
8. Understanding and empathy of carers, health, mental health, ageing and disability issues.
9. Proven competence in leading on the delivery of and directly supporting individuals, families and groups within a community context.
10. Intermediate (or above) level of experience using computer software including Microsoft Suite, CRM and/or customised client databases.
11. Well-developed communication skills both verbal and written.
12. Experience of working flexibly including active participation in change management.
13. Current driver's licence, as state travel will be necessary on occasion.
14. National Police Clearance issued within the last three months (or ability to obtain).
15. Although not an essential requirement, a relevant qualification will be highly regarded.

Only shortlisted applicants will be contacted for an interview

Applications must include a covering letter addressing the selection criteria, Curriculum Vitae and contact details of two professional referees.

Carers WA reserve the right to begin the recruitment process and withdraw the position prior to the close date/time.