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Complex Case Coordinators x 2

Code Black Psychology

About Us

This is a great opportunity to join a small and professional team where the work is always fascinating. The role is envisaged to increase the diversity of the team and the capacity of Code Black Psychology to provide MACNI care plan development and coordination services as well as specialist support coordination for the NDIS. Code Black Psychology is a multidisciplinary team consisting of psychology, social and legal practitioners providing services to care teams supporting persons with complex psychosocial disabilities and persistent risks of harming themselves and others.

Our approach is working collaboratively with our clients by bringing confidence, curiosity, and integrity. We work extensively in the government and private sectors in Australia and New Zealand. Through teamwork we provide complex case consultations, diagnostic reviews, care team support and coordination, behaviour support and change, bespoke training and advice on policy and framework development.

About the Role

The role will be best suited to an individual who thrives on working closely with care teams who provide services to clients with complex needs. A client with complex needs is a person who would benefit from enhanced coordination of the services providing health care and day-to-day support. A client with complex needs may present with one or more of the following:

  • High-risk, high-harm behaviours and involvement with the criminal justice system
  • Multiple diagnoses with complex healthcare and support needs requiring additional resourcing, coordination and/or expert input to stabilise and create sustainable service provision
  • Significant health, welfare and other community-based services when not in custody challenged by poor engagement and limited participation
  • Multiple vulnerabilities and risks of being marginalised, such as being an Indigenous Australian, being female, having more than one disability, having a history of multiple hospitalisations and incarcerations

Tasks and Approach

  • You will be responsible for supporting care teams to implement care plans that have been developed to create a shared understanding of the client’s multiple needs and risk, a care plan is:
    • based on a comprehensive assessment of the client’s needs
    • provides a comprehensive assessment of a client’s wellbeing and measures for supporting functional integration into the community
    • is tailored to addresses psychosocial wellbeing, mental health, physical health, risk management, accommodation, and service system support such as NDIS support services
  • You will not work directly with the complex client, you will coordinate the services who provide the direct care
  • You will lead the development of a targeted support response to the client requires shared problem-solving, decision-making, planning and independent expert input.
  • You will thrive on being organised and a great communicator, working with stakeholders, implementing services to improve clients with complex needs well-being monitoring outcomes and reporting progress.

Support for You

You will be part of a psychologically safe team that support each other in case discussions, peer supervision and novel problem solving. Your interests and experience will help shape the role, particularly where your skill set can enhance the team’s ability to provide clear case formulations, diagnostic clarity, and agile interventions. An interest in research translation and facilitating bespoke training will also be valued. Professional development is encouraged and financially supported.

Code Black is an equal opportunity employer, we encourage flexibility for our team members balancing life’s demands, with time and support to undertake ongoing professional development through an engaging career. We encourage a balance of working from home with being at our office in the Malvern area, including facilitating flexible hours.

A very attractive salary package will be offered to the right candidate depending upon qualifications and experience, plus super and leave entitlements.

How to apply

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