Join our team as a Financial Counsellor

• Sydney / Hybrid / Full-time / 18-month contract

The organisation

Financial Rights Legal Centre (Financial Rights) is a community based legal centre in Surry Hills specialising in financial services, particularly credit, banking, insurance and debt.

The role

We are seeking to employ an enthusiastic Financial Counsellor for a full-time 18 month contract with potential to renew subject to funding. Part-time options will be considered. Experience essential. Commitment to consumer rights essential. The position involves providing information, financial counselling advice and referrals via the centres intake channels. The channels include the National Debt hotline, the National Debt Website chat, Mob Strong Debt Help and the Caseworker line. The role also includes providing advocacy for clients via task assistance or ongoing casework.

For further details on the role please see the job description.

What’s in it for you?

Our legal centre is a known and trusted voice for consumers in the financial services space. We are doing important frontline work advising consumers from across Australia about their financial rights and helping shape new laws to protect consumers and to enhance their future financial wellbeing. You will be an important part of this process and can help change many consumer lives for the better.

The Centre offers a dynamic working environment along with a small, friendly and passionate team. We know diversity makes a positive difference, and we encourage people from Aboriginal and/or Torres Strait Islander and other diverse backgrounds to apply.

Rewards and Benefits

• Join a highly engaged team
• $82,000-$90,000 plus 12% superannuation + Salary Sacrifice (up to $15,900 for tax free benefits)
• 4 weeks annual leave plus 7 days additional gifted leave
• Flexible working; Work life balance is important to us; 7 hour work days and a hybrid working model
• We offer a place where you know you are contributing to an organisation committed to helping others. We are passionate about social justice
• Employee Assistance Program, a free and confidential counselling service

The Ideal Candidate

We are seeking a Financial Counsellor who embodies our values and is poised to drive our mission forward. Our ideal candidate will:

• Possess or be working towards accreditation as a financial counsellor with the Financial Counselling Association of NSW (FCAN)
• Demonstrate a proven track record of providing financial counselling services
• Exhibit a demonstrated ability to provide non-judgemental, quality service delivery to disadvantaged clients and clients from diverse backgrounds
• Showcase a strong passion for social justice coupled with an aptitude for advocacy and awareness of client’s social context.
• Display excellent oral and written communication skills
• Adhere to current NSW public health orders and requirements with COVID vaccination

Ready to Make an Impact? Join Us!

If you are driven by a desire to make an impact and are excited to contribute to an organisation dedicated to social justice, we want to hear from you! Take the next step and apply now.

To apply

Click "Apply Now" and upload your resume and cover letter outlining your suitability to the role.

If you have any questions, please email [email protected] using the subject line: Financial Counsellor enquiry via EthicalJobs.