• Reference number: DFFH/FSV/615918
• $105,479 - $127,621 + Superannuation
  
• Full time, Ongoing

THE ROLE

The Operational Support Officer is a service support and supervision position in The Orange Door (Support and Safety Hub). The position works closely with the Hub Manager and The Orange Door staff to assist in the safe and effective delivery of services to Victorians seeking support through The Orange Door. The role will support daily management of The Orange Door, including budget management and the local corporate interface between Family Safety Victoria (FSV) and Department of Families, Fairness and Housing (DFFH). The Operational Support Officer also supervises a team of Family Safety Victoria Orange Door staff.

ACCOUNTABILITIES INCLUDE

• Provide direct support to the Hub Manager to deliver the objectives of The Orange Door (Support and Safety Hubs). 
• Supervise the Client Support Officers and the Administration Officer, including providing:
  • performance development and assessment
  • problem solving and daily support
  • management of roster for the Hub staff.
• Maintain partnerships and interface with DHHS Corporate Support at a local level.
• Please open the position description to read more. 

Please note: This position requires a valid Working With Children Check

COVID-19 VACCINATION

The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.

HOW TO APPLY

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE). Click the "Apply Now" button.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please click "Apply Now" to submit your interest in this position.

Contact for further information: Tilly O’Rourke, [email protected] using the subject line: Operational Support Officer enquiry via EthicalJobs.

A position description is attached.