We have an exciting opportunity for an experienced administration and learning & development professional to join the Emmy Monash Aged Care team. This is a newly created position within the People & Culture department, and will require a dedicated person with strong leadership, communication and organisational skills, who can juggle competing priorities and provide efficient administrative, training, and operational support to the organisation. This multi-faceted role will be responsible for the development and facilitation of our training activities, to help ensure the workforce is up-to-date and compliant with all training requirements. It will also supervise the day-to-day operational aspects of the reception / administration function and will help coordinate operational rosters and workforce planning activities in collaboration with supervisors and other key stakeholders.

If you want to join a market leader in Aged Care dedicated to serving the Jewish community, work in state-of-the-art facilities located in Caulfield North, and you are looking for a rewarding opportunity to drive innovation and really make a difference, we encourage you to apply.

The responsibilities will include:

• Contribute to the ongoing planning, coordination and implementation of training materials, presentations and professional resources, and oversee life cycle management of learning programs
• Serve as the first point of contact for learning & development / professional development / student placement queries
• Maintaining the organisation’s LMS
• Manage the orientation / onboarding process for new staff members
• Prepare and maintain data and reports, including program evaluations, competencies, training attendance records and learning schedules
• Manage, support and provide advice to the reception / administration team
• Provide roster coordination and administrative support to the Operations department

Why chose us?

• Career development & growth opportunities: Expand your career and gain valuable experience and training
• Excellent salary packaging benefits including general living expenses, novated leasing, meals, and entertainment
• Staff Benefit Program offering discounts at participating local businesses
• Daily voucher at our delicious on-site cafe
• Annual staff recognition awards
• Work in a modern and contemporary establishment
• Easy access to public transport
• Be part of a community that promotes employee culture & wellbeing, recognises achievements, and focuses on continuous improvement

Qualification & Experience:

• Certificate IV in Training & Assessment and/or equivalent L&D experience.
• Experience developing and delivering training and presentations.
• Previous experience managing a high performing team.
• Previous experience in roster coordination.
• Demonstrable experience in managing competing priorities.
• Strong customer service ethic.
• Exceptional communication skills both written and verbal.
• Demonstrable ability to problem solve and manage high pressure situations.
• Resilience and a positive, can-do attitude.
• Strong technological skills and proficiency in Microsoft Office suite.

We kindly request no unsolicited resumes or approaches from recruitment agencies.