• Employment Type: Casual
• Position Classification: Administration Officer (Level 3)
• Remuneration: $30.76 - $31.77 per hour
• Requisition ID: REQ304027

Where you'll be working

Hornsby Hospital.

Northern Sydney’s vision is to be "leaders in healthcare, partners in community wellbeing". Our purpose is “embracing discovery and learning, building partnerships and engaging our community to deliver excellent health and wellbeing.”

What you'll be doing

As part of the Hornsby Mental Health Administration Ward Clerk Casual Pool you will:

• Complete all required administrative tasks in a timely and efficient manner and support the NUM and Nursing staff as required within one of our fast paced inpatient services as operational needs indicate.
• Answer phone calls, assist with enquiries from patients, their family and carers referring to the appropriate clinician for patient information, answer the intercom and advise clinical staff of visitors to the ward.
• Ensure that the bed board is updated as required, manage and perform patient admissions, discharges and transfers via the relevant databases (i.e. eMR), ensuring all patient information is accurate.
• Ensure all discharge summaries are sent out to relevant teams and General Practitioners within 48 hours of discharge.
• Order Medical Records through Health Information Services (HIS) as required.
• Maintain storage of patient medical records on the ward, ensure that Medical Records and Discharge paperwork are ready for return to HIS within 48 hours of discharge.
• Maintain stationary, office supplies and MHOAT forms stock.
• Organise maintenance and repairs of faulty equipment, liaise with cleaners and trades persons, attending to the ward keeping records of all invoices and work completed.

The Casual Pool is intended for casual opportunities only and applicants should have no expectations in gaining ongoing employment.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.

Candidates will need to meet the following criteria:

1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
2. Recent customer service experience.
3. Demonstrated effective written and oral communication.
4. Demonstrated clerical and computer skills and the ability to learn new systems.
5. Ability to follow established procedures and to be flexible and adapt to change.
6. Demonstrated ability to work effectively as a member of a team and to work unsupervised.
7. Strong organisational skills and the ability to prioritise and meet deadlines.

Need more information?

1. Click here for the Position Description
2. Find out more about applying for this position

For role related queries or questions contact Melanie Glew on [email protected] using the subject line: Ward Clerk Hornsby Mental Health enquiry via EthicalJobs or 02 9485 6500.