About us

The Green Building Council of Australia (GBCA) was established in 2002 and is the nation’s authority on sustainable buildings and communities. Our mission is to accelerate the transformation of Australia’s built environment into one that is healthy, liveable, productive, resilient and sustainable. We work with industry and government to encourage policies and programs that support our mission. We also educate thousands of people each year on how to design and deliver sustainable outcomes for Australia’s buildings and communities.
We employ over 40 staff and our national office is based in the 6 Star Green Star rated Barangaroo precinct in Sydney; but our flexible team works across Australia. We have recently obtained the Great Place to Work certification, joining a community of businesses being recognised as offering great culture and workplace environment for their employees.

For more information on how the GBCA is transforming the built environment please refer to our website www.gbca.org.au.

Your new role

Reporting to the Operations Lead – Industry Development, you will support the logistical and operational aspects of our events and Continuing Professional Development (CPD) program including the broader education program for the industry including courses and webinars.

You will be the first point of contact for our members and stakeholders to enrol into our programs, ensuring effective and efficient delivery on service elements as well as responding to queries.

Providing a seamless experience for all involved, particularly event and course attendees is key to your success in this role. You will have the opportunity to work on various aspects including planning, venue management, procurement, stakeholder management and onsite venue assistance.

You are highly motivated and thrive on providing an excellent service experience. You are a mature minded individual who is looking for a challenging role to apply your strong administrative, communication and organisational abilities in a fast paced customer service orientated environment.

This is a full-time role based in our Sydney headquarters.

Your new responsibilities

• You will coordinate logistical delivery of all courses, events and webinars
• You will resolve queries and assist with our events, courses and webinar bookings
• You will support CPD program participants including enrolment and processing CPD points
• You will upload new courses, events and webinars to our website
• You will process invoices and manage the online filing system

Your skills and experience

• You have intermediate knowledge of Microsoft programs – Word, Excel, Power Point
• You have excellent communication skills including a polished and professional phone manner
• You have a knack for developing relationships with internal and external stakeholders
• You have excellent organisational and time management skills

Benefits

• Mentoring and educational assistance program
• Employee of the quarter (GBCA Star Award)
• Employee referral program
• Flexible working arrangements, activity based working with sit to stand desks
• Complimentary personal training and yoga sessions, flu vaccinations, fruit and healthy snacks