• Join a renowned not-for-profit organisation with a leading brand
• Wollongong location
• Permanent full-time employment

Guide Dogs NSW/ACT is the leading provider in Australia of guide dogs and orientation and mobility services for people with vision loss. We have a trusted and recognised brand, in fact, Guide Dogs has won the Reader’s Digest “Most Trusted Charity Brand” award from 2013 to 2018.

An opportunity has arisen for an experienced administrator with a strong background in office support to join our team as an Administration Assistant in our Wollongong office.

Reporting to the Team Manager, you will complete varied work, including:

• Reception duties including answering phone calls and greeting visitors;
• Communicating with staff and responding to enquiries;
• Editing and formatting of written reports to ensure a professional standard and presentation;
• Enter data into the client database (CRM/Integrate) and maintain electronic records and oversee data quality;
• Participate in WH&S activities such as training, inspections, investigations, evacuation drills, WH&S meetings and risk assessments as required; and
• Other administrative and coordination duties such as project work, booking travel and accommodation arrangements, office and stock supplies and mailing duties.

To be considered for this opportunity, you must demonstrate:

The Selection Criteria:

• Prior experience in an administrative or office support environment is highly desirable;
• Completion of an administration qualification would be highly regarded;
• Superior customer service skills and ability to liaise professionally and sensitively with clients whilst maintaining confidentiality;
• A friendly and flexible approach - a real team player;
• Strong interpersonal and communication skills to liaise effectively with a range of people internal and external to the organisation;
• Strong MS Office skills in Word, Excel, Outlook and PowerPoint;
• Ability to organise, prioritise and complete the duties assigned; and
• Capability to work under the direction of others, work alone and to take ownership of tasks to meet the needs of the team.

See the position description for this opportunity on our website: https://www.guidedogs.com.au/jobs