• Maternity leave cover, part-time (3 days p/w), 12-month contract

About us

Health Consumers’ Council is the peak body for health consumers in WA. It was established by consumers and the Department of Health in 1994 to provide an independent voice for the WA community on all aspects of health.

Since then, we’ve supported thousands of people in the WA community to assert their health rights and have their say on health policy, planning, research and service delivery.

About the role

We are seeking an experienced marketing and communications coordinator who can help us achieve our goal of improving health outcomes and experiences for everyone in WA by championing and amplifying the voices of WA consumers.

Our marketing and communications goals are:

• To continually widen and grow the circle of people who are involved in health consumer activities across WA ensuring diverse perspectives are sought and heard.
• To ensure people in the WA community know about how they can get involved in influencing health and healthcare, including participating in workshops and events.
• To increase awareness of HCC’s activities and to build and maintain productive relationships with our members, funders and stakeholders.
• To support WA consumers to understand their health rights and how to assert these.
• To raise awareness of how HCC can support organisations to ensure consumer involvement drives positive change in their work.

The role offers:

• A high degree of variety – working across all areas of HCC’s work and playing a key role in driving our impact.
• The opportunity to be part of a consumer-first organisation with a focus on improving health equity and championing health rights.
• A welcoming and inclusive workplace where everyone is encouraged to bring all of themselves to work.
• A competitive not-for-profit annual base salary with salary packaging.
• Flexible working with the opportunity to work from home one day a week when settled in to the role.
• Additional leave entitlements.

About you:

• You’re looking for a role where you can apply your marketing and communications skills to work you care about.
• You’re interested in the health system and care about people’s experiences of it.
• You’re able to across the broad spectrum of marketing and communications activities from drafting content, to planning marketing campaigns.

Position overview

This Level 5 SCHADs position contributes to, and coordinates the implementation of, HCC’s Marketing and Communications strategy to achieve HCC’s purpose and objectives. They create engaging informative content that is distributed across a number of channels including social media, email, web and online and hard copy publications and materials.

A typical fortnight might see you doing a range of activities:

• Collating and crafting content for our monthly e-news and laying it out in Mailchimp.
• Interviewing a consumer and writing their story for our blog.
• Writing an article about a particular health topic from a consumer perspective for a medical newsletter.
• Scheduling social media content for the coming week.
• Creating engaging visuals using Canva for an upcoming event.
• Developing a tailored marketing and communications plan for project.
• Producing a report on our marketing and communications metrics with suggestions for improvements for the Leadership Team.
• Updating content on the HCC website.

See the job description for a full outline of responsibilities for the role. This role is being offered as a maternity leave cover contract for up to 12 months with possibility of extension.

Selection criteria

Essential

• Experience in a marketing or communications role (minimum 2 years) developing, maintaining and enhancing online presence, including websites, social media, electronic newsletters and direct marketing lists.
• Ability to write clear and engaging marketing content, including but not limited to social media posts, news articles, media releases, website content and articles for external publications.
• Knowledge and experience in contemporary marketing, communications and promotions principles and practices, including a sound understanding of SEO principles.
• Experience using Wordpress or similar website platform, Canva (or other graphic design program), Survey Monkey, Mailchimp, Zoom, MS Teams, Google Analytics and social media scheduling platforms.
• Excellent literacy, writing, editing and proofing skills, and outstanding communication and interpersonal skills.
• Ability to think creatively and strategically and manage multiple deadlines and stakeholders.
• Collaborative working style with an ability to work flexibly within a team.

Desirable

• A tertiary qualification in a relevant discipline.
• Experience in media relations, both reactive and proactive.
• Experience in overseeing the implementation of websites, mobile applications, digital marketing strategies, SEO and online advertising and promotional strategies.
• Good understanding of the WA health system.

If you require any adjustments to submit your application or wish to have a confidential discussion about the role, please contact Clare Mullen, Executive Director on (08) 9221 3422 (Ext 2) or email [email protected] using the subject line: Marketing and Communications Coordinator enquiry via EthicalJobs.

Shortlisting will commence on 12 August. Applications are welcome until the closing date but we reserve the right to appoint earlier.

A position description is attached.