About us

HomeCaring, a NDIS registered provider, is a team of home care professionals that is dedicated to offering comprehensive and compassionate care in disability, aged care, and dementia care, as well as helpful support services, to all clients who come to rely on us.

The role

The Support Coordinator is a key member of the NDIS Services Team providing Support Coordination for eligible clients.

The Support Coordinator is responsible for ensuring participants funds are being spent wisely and that they are connected with appropriate services as part of their NDIS plan.

Qualifications and Experience Requirements:

• Relevant case management experience supporting clients with high complex needs
• Successful completion or working towards a Cert IV/ diploma/degree/post grad in Social Work, Social Welfare, Psychology or related discipline

Main responsibilities and activities will include:

• Person centred assessment and care planning:
  • In consultation with clients, carers and families facilitate service planning and review
  • Develop and monitor NDIS Service Agreements and plan budgets with regular reviews/case conferencing
  • Manage any identified risks within principles of Positive Approach to Challenging Behaviours and Duty of Care, Dignity of Risk
  • Work within legislated NDIS frameworks
• Client and stakeholder engagement:
  • Make relevant referrals, broker services and deal with suppliers as per NDIS plan
  • Develop and maintain relationships with community organisations to ensure a holistic approach, free from conflict of interest
  • Develop and maintain relationships with NDIS representatives to ensure high quality communication and service is provided
  • Ongoing communication with clients, carers/families to ensure they are aware of rights and responsibilities to make informed choices.
• Organisational Responsibility:
  • Be aware of and comply with legislation and organisational requirements relating to Workplace Health and Safety
  • Contribute to quality processes such as management of client feedback
  • Actively participate in team meetings
  • Actively participate in professional development activities (internally and externally) to maintain contemporary knowledge and skills as well as acquire new knowledge and skills

Remuneration commensurate with Experience and Qualifications. Open to discussion.

Benefits:

• Professional development assistance
• Work from home occasionally
• Flexible hours - Monday to Friday
• Performance bonus
• Vehicle Allowance

Licence/Certification:

• Working with Children Check (Preferred)
• Australian driver's licence (Preferred)
• Australian Police Check (Preferred)
• First Aid (Preferred)
• NDIS Clearance (Preferred)

The latest COVID Safe Practices are in place.