• Lead and support client contact work and outcomes
• Enjoy 5 Weeks Leave plus more
• Permanent - full-time position, Immediate Start
• Will consider Job Share arrangements
• Day and Afternoon Shifts (3 x 8am to 4pm and/or 2 x 12pm-8pm Monday - Friday)

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

There are many benefits of working at Launch Housing including:

• Working for a value-based organisation with a clear mission and vision
• Flexible work options available and work-life balance actively encouraged
• 5 x Wellbeing days (on top of annual leave)
• Purchased Leave options
• 17.5% Leave loading payment
• Paid Parental Leave (both primary and secondary carer)
• Up to $15,900 salary packaging option
• Free and Confidential Employee Assistance Program (EAP)
• Training and career growth opportunities across Launch Housing

How your role is making an impact

This is an exciting leadership opportunity to join the team at Elizabeth Street Common Ground (ESCG). ESCG provides independent permanent, affordable housing to 65 people who have experienced long term homelessness and who have complex needs. We provide holistic case management support to clients including after-hours support.

Reporting to the Elizabeth Street Common Ground Program Manager, you will:

• Provide effective leadership and direction to a team to ensure high-quality programs and services
• Manage all aspects of the operations of the program with a particular focus on Client Services;
• Support, respond and follow up critical incidents
• Provide quality Staff Supervision and support
• Identify and arrange staff training and development
• Build productive relationships with key stakeholders and partners

What you'll bring

It is expected that the successful candidate will bring:

• Tertiary qualification in human services, social work or other relevant discipline

• Experience supporting and/or managing staff who work with people with complex needs
• Understand issues faced by people at risk of or experiencing homelessness and the staff who work with them
• Strong leadership and communication skills

Specials Conditions:

• All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check.
• We acknowledge Lived Experience as unique expertise and encourage people with a Lived Experience of Homelessness to apply.
• COVID-19 vaccination or a valid Covid-19 Vaccination Exemption certificate is required to work on site.

How to Apply

To obtain a full position description and to apply for this opportunity, please follow the How to Apply instructions. Please submit a covering letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Stuart McGougan on 0427 187 126.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.