LifeFul is looking for an Intake and Marketing Coordinator to join our growing team!

Ideal location: Swansea, NSW but can consider Queensland or Melton.

About LifeFul:

We challenge our clients to live their best lives, providing pathways to their chosen outcomes. We advocate for those who cannot speak and empower those who can. Our vision is a nation where diversity is celebrated, and people with disabilities are valued members of our community.

Our Values:

• RISK: Growth comes from making mistakes.
  
• EXCELLENCE: We do things that matter and we do them exceptionally well.
  
• ACCOUNTABILITY: We own our roles and our mistakes.
  
• LIVE: We find joy in our work without letting it define us.
  
• INITIATIVE: We are resourceful, imaginative, creative, and agile.
  
• SERVICE: We respect and care for our customers, delivering their best outcomes no matter what it takes.
  
• TEAMWORK: We respect, trust, and care for each other.
  
• INNOVATE: As long as we live, we grow.
  
• CREDIBILITY: We research, follow the evidence, and do what we say we will.

Key Responsibilities:

1. Intake:

• Monitor and follow up referrals from various sources
• Conduct Intake Interviews with New Clients for onboarding
• Research and develop opportunities for new client referrals
• Manage all aspects of Lifeful’s CRM Hubspot
• Meet KPIs for referrals and client intake

2. Graphic Design:

• Assist with the execution of our marketing strategy in collaboration with the CEO and Marketing Manager
• Identify and promote LifeFul at events, expos, and conferences
• Create content for digital, print, and social media
• Monitor and update social media channels
• Maintain marketing collateral and brand consistency
• Assist in SEO and SEM activities
• Coordinate internal and external marketing events

3. Systems

• Maintain and refine Hubspot workflows and associated tools
• Collaborate with website designers
• Provide backup support for VOIP phone system

Requirements:

• Immediate starter to work at our Swansea office location
• Strong customer service and communication skills
• Proficient in Microsoft Office (365) and Hubspot or similar CRM tools
• Attention to detail and organisational abilities
• Independent yet collaborative work approach
• Creative problem-solving and accountability
• Values transparency, integrity, and respect
• Empathetic and considerate in interactions
• Appreciates humour and takes pride in work

Preferred:

• 2+ years experience in a similar marketing role
• Relevant qualifications in marketing, business, design, journalism, or related field
• Background in sales and/or marketing
• Familiarity with digital marketing practices (SEM, SEO, FB ads)
• Proficiency in graphic design

Interested candidates may apply directly or contact [email protected] using the subject line: Intake / Administration / Graphic Designer - Swansea enquiry via EthicalJobs.

Do not miss out on this opportunity to make a meaningful impact, apply now!