• Join one of Australia's largest social purpose organisations
• Excellent tax benefits and monthly rostered days off
• Rockdale location

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 6,100 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

This is a newly created role, supporting the claims for Lifestyle Services. The NDIS Claims Officer will be responsible for receiving and processing a high volume of NDIS payment requests in accordance with organisational policies and procedures at a regional level. In addition the incumbent will provide administrative support within a regional office. 

Key Responsibilities 

• Processing high volume NDIS payment requests via the NDIA portal
• Ensuring accurate and timely completion of invoices to NDIS customers and Plan Managers for services rendered for a fee to clients
• Accurate record keeping and maintaining the Payment Request Trackers and other financial logs
• Assisting in the preparation of weekly, monthly and year end NDIS payment request data    

Skills & Experience

• Demonstrated experience in an Accounts Receivable position in a large organisation
• Demonstrated experience in providing timely and accurate customer service and support in a fast paced, high transactional environment
• Demonstrated ability to use Microsoft Office suite of programs, for example Outlook, Word and Excel
• Demonstrated problem solving skills with a positive can-do attitude
• Demonstrated ability to manage multiple deadlines in a fast paced environment  

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Join one of Australia’s largest social purpose organisations
• Great tax benefits
• Monthly rostered days off

For any enquiries including persons with disability that require adjustments, contact Kestra Caller at [email protected].