About the Organisation

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years.

This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

Life Without Barriers is a leading social purpose, not for profit organisation of 8000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

In the role of Support Coordinator - NDIS, you will assist NDIS participants to coordinate and implement a range of support services, in line with their NDIS plan, using a person centred active support approach.
  
You will also be required to establish strong rapport and working relationships with a range of stakeholders including People with Disability & their family members, NDIS Local Area Coordinators, NDIS Planners, internal and external service providers. 

You will ideally have mental health and disability practice expertise, and a good understanding of the NDIS.

You must be able to work with a tight team and be able to meet daily KPI deadlines.

It is critical you have person centred approach in all aspects of their work and be able to work with complex individuals.

This role is a 3 Day per week - Hybrid role of Work from Home and  our office based in Dandenong when required. Days are flexible.

Key Responsibilities

• Strengthen and enhance our client's ability to coordinate supports and participate in the community.
• Regularly monitor our client's NDIS plan to ensure services are being delivered within their allocated budget
• Ensure mainstream services meet their service obligations to LWB clients (i.e. housing, education, justice, health)
• Build the capacity of the LWB customer to achieve greater independence to self-direct services and supports in the longer term
• Provide the LWB customer and the NDIA with reports on outcomes and success indicators, within the agreed reporting frequency 

Skills & Experience

• Tertiary qualifications including: Diploma in Disability; or Certificate III or IV in Disability or equivalent; 
• Demonstrated experience in working with people with a disability and mental health issues, including supporting people with disability to develop positive relationships with stakeholders
• Excellent verbal communication skills and a demonstrated ability to engage with clients and their families to support them as participants of the NDIS
• Strong written and computer skills for the creation of plans, programs reports, correspondence and other documents
• Established time management, problem solving and conflict management skill
• Ability to think creatively and use initiative, to work independently and as part of a multidisciplinary team using strong coordination, leadership and peer support skills

Benefits

• Normal business hours, hybrid arrangement
• Lived experience highly valued
• Tax Free Non-profit salary packaging benefits PLUS meal and entertainment card
• Discounted private health insurance
• Access to discounts on retail outlets, cinemas, restaurants and more
• On-going training and development opportunities
• Career pathways across national programs
• Work for one of Australia’s largest social purpose organisations
• Join an organisation that champions diversity, inclusivity, and equality

How to Apply

Include your resume and covering letter in one document, click ‘Apply Now’ and follow the prompts.

For any enquiries including persons with disability that require adjustments, contact [email protected] using the subject line: Support Coordinator - NDIS - Dandenong enquiry via EthicalJobs.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check and W.A. Child Protection check (where relevant to the role).

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy.

You will be required to provide evidence of your vaccination status during the recruitment process.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here.