• Values Based Not-For-Profit
• Excellent NFP Salary Packaging benefits
• Lilydale or Dandenong location
  

About Us

For almost 50 years Melba Support Services has provided people with disabilities truly individualised services that create more choice and greater control. We see ourselves as a human rights organisation because we place the people who we support at the centre of everything we do. At Melba we believe in providing high-quality services and are proud to have over 1400 people across Victoria who choose to work with us.

As we continue to grow and serve the community, we look for new team members who share our values, are great with people, have lots of energy, are flexible and resilient and enjoy the close relationships you can build with others. Why not join our team?

The Position

This role is responsible for conducting high quality, timely and procedurally fair assessments and investigations into workplace grievances, bullying, harassment, and misconduct related to employees. The investigator will ensure that standards are adhered to within appropriate investigation timelines and in accordance with legislation and Melba’s policies and procedures.

• Ensure all assessments and/or investigations are conducted to the highest quality standard in line with legislation, policies and procedures ensuring procedural fairness and natural justice
• Prepare for and conduct interviews with respondents, witnesses and complainants including supported people and their families as relevant
• Seek, analyse, and review evidence, information and documents provided as part of an assessment or investigation process
• Provide recommendations on appropriate activities to aid resolution
• Document process, allegations, findings, evidence, and other critical information into a Workplace Investigation Report

Our Ideal Candidate

• High level analytical ability, with ability to ask probing questions
• Strong ability to use discretion and sound judgement to resolve issues independently
• Able to influence and work collaboratively with a range of stakeholders internally and externally to foster productive working relationships
• Able to critically evaluate information from various angles, assess risks, and identify solutions
• Strong negotiation skills
• Experience working in a fluid and changing environment
• Strong experience writing reports, recommendations, preparing correspondence and other documents for senior stakeholders
• Demonstrated experience in conducting high quality, sensitive and complex workplace investigations
• Demonstrated ability to apply legislative, policy and procedural requirements to ensure compliance and minimise risk

You will also bring with you

• NDIS Worker Screening Check clearance
• Working with Children Check
• The right to work in Australia
• COVID-19 Vaccination certificate

Please apply online by clicking the "Apply Now" button so we can start a conversation with you.

In Return We Offer You

Employment, salary and benefits in accordance Common Law agreement.

Beyond the financial, you’ll also enjoy the support we provide every staff member to be their best. You’ll have access to ongoing professional development, employee assistance and a 24/7 support line.

Why Choose Melba?

Helping someone achieve their personal outcomes is what drives our team. That might translate to supporting people in their daily living, at home, with their health and wellbeing, through lifelong learning, at work, participating socially and within the community, with relationships or through advocacy, choice and control.

We encourage you to visit our website to know more about us: www.melbasupport.com.au

Our Services

Melba provides a range of services, including:

• Accommodation
• Daytime Participation and Learning
• Anytime Participation and Learning
• Respite (Carer Respite, Funded Respite, Leisure Support Program)
• Employment, Volunteering and Skill Building (Social Enterprises, Community Connections)
• Relationship Skills
• Communication and Planning

Melba Support Services is an equal opportunity employer.