• Be respected for your experience
• Focus on Continuous Improvement
• Permanent Full Time Position – based at Penrith

Nepean Blue Mountains Local Health District is looking for an experienced ITSM Coordinator, so if this sounds like you, we invite you to explore this opportunity.

THE ROLE

We are looking for a dynamic, enthusiastic, and motivated person with IT Service Management experience coupled with a strong interest and focus on continuous improvement.

Here, you will be responsible for service level reporting and continuous improvement of other core practices such as Incident Management, Problem Management and Service Management. Moreover, you will be working as part of a supportive environment that respects your experience and opinion and provides a challenge every day.

WHO WE ARE

The Nepean Blue Mountains Local Health District (NBMLHD) provides world-class clinical care, research and innovation, and is committed to providing a workplace culture that values and promotes the growth of high performing teams and individuals. We are passionate about the work we do, and are committed to improving the health of our local community and enhancing the experience of all our patients.

We are in the final implementation of stage one of the Nepean Hospital Redevelopment, with more stages to come that will see you involved in more exciting projects and working in modern workspaces. Our employees have access to a range of benefits to help balance their lives at work and home.

These include:

• Flexible working arrangements
• Health and wellbeing programs, including Fitness Passport
• Salary packaging including novated car lease
• Ongoing opportunities for professional development
• Onsite parking with close access to public transport
• 17.5% leave loading
• Access to leave provisions for emergency volunteers

ABOUT YOU

You are a highly experienced professional with drive and passion. You like to work with teams to ensure customer service needs are met with real innovative change that meets or exceeds the organisation's needs. You will have demonstrated experience managing a Change Advisory Board (CAB) and training and supporting teams through the change approval processes.

You will be passionate about providing high-quality ITIL best practice advice and managing and coordinating with teams to comply with IT Change Management and other core practices. As a driven, highly experienced professional, you will bring a "customer experience" focus to delivering ICT services.

If you are driven, enthusiastic and passionate, and looking for an exciting career in a professional environment, this could be the role you have been waiting for.

We look forward to you joining the NBMLHD ICT Team.

Please refer to https://iworkfor.nsw.gov.au/writing-your-application for tips on how to complete the application process to ensure you’re not wasting your time by not completing the application.

like to know more

If this position captures your interest, please take a few minutes to be redirected to our NSW Health Page to learn more about us. You can review the position description and details on how to submit your application.

Alternatively, if you have any questions about the role contact Victoria Costigan via email at [email protected] using the subject line: IT Service Management Coordinator enquiry via EthicalJobs.