• APS Level 5
• Box Hill, Victoria

About the NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission (the Commission) is a new independent agency established on 1 July 2018 to improve the quality and safety of NDIS supports and services. The Commission is the dedicated national regulator of NDIS service providers in Australia and a non-corporate entity under the Public Governance, Performance and Accountability Act 2013.

Keys functions of the Commission include:

• Registration and regulation of NDIS providers, including Practice Standards and a Code of Conduct
• Compliance monitoring, investigation and enforcement action
• Responding to complaints and reportable incidents including abuse and neglect of a person with disability
• National policy setting for the screening of workers; national oversight and policy in relation to behaviour support and monitoring restrictive practices within the NDIS and information sharing arrangements with the National Disability Insurance Agency (NDIA), state, territory and other Government bodies.

The Commission is a disability friendly organisation that offers interesting and challenging roles. People with a disability are encouraged to apply for jobs in the Commission.

The Commission commenced operations in New South Wales and South Australia on 1 July 2018. The Commission will expand its operations to other jurisdictions, and is due to complete the transition to full scheme by 1 July 2020.

What compliance is responsible for

The Compliance team forms an integral part of the state regional team. The Compliance team is responsible for working with NDIS providers to help them comply new quality and safeguards requirements, through education and training about their obligations. The Compliance team will also implement compliance responses where there is suspected non-compliance by providers with relevant legislation, rules and the NDIS Code of Conduct.

The position

The successful candidate will be a member of a small state-based team and key responsibilities may include the following:

• Work with individual providers to assist them in understanding their obligations, and where noncompliance may have occurred, guide them to address those issues and risks.
• Where systemic issues are identified, work locally with groups of providers to promote quality improvement strategies, and across the organisation to develop education and other materials to improve compliance.
• Undertake research and analysis to develop compliance responses.
• Produce high quality reports and briefs to support action by the Commissioner.
• Contribute to and participate in compliance promotion and education campaigns to inform and educate providers, participants and the public about the Commissioner’s functions and the requirements of relevant legislation and rules.

The successful candidate may be required to undertake travel on a regular basis.

Ideal candidate

The Commission commences operation in Victoria on 1 July 2019. This role offers an exciting opportunity to be part of a new team working to achieve the Commission’s objectives.

Our ideal candidate will have a positive contemporary attitude to people with disability. You will have demonstrated experience in a similar role, including:

• Capacity to develop excellent working relationships within the team, the Commission more broadly, and with a variety of stakeholder groups.
• Good understanding of contemporary compliance processes and practices and experience in compliance reviews.
• Excellent written communications skills supporting an ability to produce quality reports and briefs.
• Ability to identify opportunities for continuous improvement to achieve quality outcomes.
• The ability, and the confidence, to make sound judgements, based on thorough research, problem solving, innovation and evidence-based practice, to achieve the objectives of the Compliance team and the Commission more broadly.

Our ideal candidate will also have:

• An understanding of the NDIS Quality and Safeguarding Framework and the National Disability Insurance Scheme Act 2013.
• Experience in a regulatory context.
• Experience in or demonstrated understanding of disability service in a state or territory government context.
• Certificate IV in Government (Investigations) or equivalent would be an advantage.

A requirement of the job is a Working with Children check.

A full Position Description is attached below.