• An exciting opportunity to apply your retail management skills and commitment to overcoming world poverty.
• Full Time - 38 hours per week (Monday, Tuesday, Wednesday, Thursday, Sunday)
• Chadstone - VIC

Oxfam Australia Trading is a social enterprise supporting people and communities access fair and equitable employment, income and training opportunities, ultimately defining their own futures.

We are Australia’s leading ethical retailer working within an inspiring, dynamic environment to sell and promote high quality, unique, handmade products from 136 producers in 38 countries, including Australia. Our product mix includes a range of ethical gift, kitchenware, accessories, home furnishings and food and beverages.  

The Role

This is an exciting opportunity to assist the Shop Manager in leading a passionate and committed team of casual staff and volunteers who have people at the heart of everything they do in a motivating, ethical, professional, community focused retail environment.

The role is suitable for someone who has excellent customer service skills who wants to use these skills to give back to their community. The role has a strong focus on supporting the Shop Manager to increase profitability by driving sales whilst efficiently managing costs, inventory, merchandising, sales and customer service.

In addition you will assist the manager by implementing store initiatives including the retail operations strategy and the volunteer engagement strategy.

This position is much more than a traditional retail assistant manager role. You will be working closely with the shop network and national office to generate and implement new and exciting strategies which will lead to sustained sales growth and brand awareness.

In addition to driving sales and brand growth, the role also has a strong focus on increasing awareness and educating the Australian public about ethical trade, as well as promoting the wider work of Oxfam Australia.

Selection Criteria

• Have previous retail experience including a passion for delivering excellent customer service.
• Experience motivating, training and supervising a retail team.
• Highly developed communication skills, both written and verbal
• A high level of organisation as well as the ability to meet strict deadlines
• Proven ability to self-manage but also to work closely with other teams in the organisation when and as required.
• Ability to work flexible hours inclusive of weekends, late nights and public holidays.

We can offer you

• An hourly rate as per level 4 classification of the general retail industry award
• The opportunity to gain experience in a fast paced, ever changing retail environment while matching your career to a compelling cause
• A flexible and supportive workplace with ample opportunities for career development

Appointment to this position will require a satisfactory clearance of a police check.

We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Oxfam Australia is committed to the safeguarding of children and young people.

To be eligible for this position, you must have the legal right to work in Australia.