About us

Raya Healthcare is an NDIS registered organisation that provides disability supports across Melbourne and Adelaide.

We are committed to providing an individualised and meaningful service, therefore we work extremely hard to ensure we find the best staff suited to our clients and who share the same values as Raya Healthcare.

The Role

A Support Coordinator is responsible for supporting the National Disability Insurance Scheme (NDIS) Participants to activate, interpret and implement their NDIS Plans. As a Support Coordinator, you will work with scheme participants between the ages of 0 – 65 with varying complexity levels. You will coordinate service providers and supports, liaise with government agencies, obtain quotes for services, organise service agreements and monitor Participants plans. You will also provide regular Support Coordination reports to the NDIA for each Participant you support.

About you:

• Excellent verbal, written communication skills, above average computer skills
• Excellent customer service skills and genuine care and attention to our clients and participants.
• Ability to apply Empathy and have passion for what you do
• Good time management and organisational skills.
• Be able to work in a team but also work well on your own
• Ability to speak another language (desirable)
• Be able to work in line with the organisations vision and values.

Qualifications & experience

• Minimum Certificate IV in Disability or related field
• Demonstrated knowledge and experience of NDIS
• Current First Aid and CPR Certificate (or willing to obtain)
• Victorian Driver's license and vehicle
• NDIS Worker Screening check (or willing to obtain)
• Working with Children Check

Tasks & responsibilities

• Liaising and building rapport with key stakeholders such as: NDIS Providers and Agents, community venues, community partners, along with other revenue streams or allied health care teams.
• Monitor plan outcomes and expenditure to ensure the services remain within the plan budget for participants.
• Independently manage a varied caseload of participants in the community ensuring quality of care and meeting client objectives and requirements.
• Conducting initial assessments
• Researching and referring participants to relevant services when required with a focus on Recovery.
• Ensure participants are working towards achieving their goals and being able to clearly document progress in reports

If you tick all the boxes and would like to know more information about this role please contact Grace Burns, General Manager on 0479 158 415 or at [email protected] using the subject line: NDIS Support Coordinator enquiry via EthicalJobs.