Royal Far West is a Manly based charity that provides multidisciplinary health and well-being services for children from rural and remote Australia with developmental, behavioural, learning and mental health difficulties. This opportunity is offered on a full time basis with flexibility to work from home and the beautiful offices in Manly with ocean views.

The Partnerships Coordinator delivers exceptional customer care, ensures contract deliverables are met, and liaises with key stakeholders across Health and Education sectors, and within our own organisation. It is a varied and detail-oriented role coordinating forecasting, invoicing, service and reporting requirements for contracts/accounts.

This position forms the critical interface between our service delivery and funding partners, our internal delivery teams, and (sometimes) beneficiary clients and their families.

WHAT WE ARE LOOKING FOR

Essential Criteria

This position requires strong coordination, communication, influencing and problem-solving skills, with the ability to build relationships in a geographically and culturally diverse work environment. You will have a track record proving your exceptional organisational and time management skills.

• Minimum 3 years’ experience working in customer service, supporting sales teams or administrative roles.
• Strong organisational and time management skills, with the ability to prioritise, multi-task, work flexibly and autonomously where required.
• The ability to work with people at all organisational levels to build rapport and affect change.
• Understanding and focus on quality assurance and continuous improvement.
• Rounded communication and interpersonal skills coupled with strong customer insights.
• Professional and confident presentation skills
• Demonstrable proactive, action-oriented, professional attitude and approach with the ability to generate ideas, problem-solve on the spot and think innovatively.
• Demonstrable judgment, maturity, initiative, and diplomacy.
• Ability to plan, implement and evaluate account management plans
• Proven ability to write clear, concise reports, proposals and other documents
• Ability to present complex information in an easily understood and accessible format
• Attention to detail, experience working with finance and account management processes, systems and technology
• Willingness and availability to travel.

Desirable Criteria

• Experience in the not-for-profit sector, health and/or education sectors
• Tertiary education in business, public health or equivalent business/coordination experience
• Experience negotiating and managing contracts and accounts
• Experience administering account management systems and appointment booking software
• An interest in / commitment to child development and /or rural issues.

WHAT’S IN IT FOR YOU?

• Working for a not for profit gives many a deeper sense of purpose in your career
• Salary Packaging - working for a not for profit means you are eligible for salary packaging so on pay day you pay less income tax and have more money for the things that matter. See more details at https://www.salary.com.au
• Structured induction program - we invest in the learning and development of our staff not only with induction but throughout your career with Royal Far West
• Work with a highly skilled, experienced and friendly team - we work hard to have a positive work culture and we were honoured to be recognised as one of Australia and New Zealand’s Best Places to Work on the prestigious annual list, published by The Australian Financial Review and Boss Magazine.
• Career progression opportunities: Bring us your great admin and interpersonal skills and learn how our systems and processes work. There well may be opportunities to grow with us as we continue to grow as an organisation.
• Beautiful location at Manly beach: easy access by bus, ferry and parking options. We have showers and towel facilities so you can have a swim before or after work!
• Work life balance
• Remote working opportunities: WFH and flexible work arrangements available
• Attractive remuneration: base salary + 10% superannuation and salary packaging will be offered to the successful candidate.
• Paid Parental Leave
• Purchase Leave Scheme

HOW TO BE CONSIDERED

To apply for this position, please submit your CV and Cover Letter briefly addressing the essential criteria above by clicking on the ‘Apply Now’ button.

For further information please contact Partnerships Manager Jes Stovold on 02 8622 6827.

A position description for this opportunity is available below.

Applications will be reviewed as and when submitted.

Only those applicants who have the right to work, and are currently residing in Australia will be considered.

Successful applicants will need to provide Royal Far West a NSW Working with Children Check and vaccination record including Covid-19.